+ Add Question

Can't seem to login to the Gmail Plugin

R

The little popup Todoist tab accepts my credentials (anyway my account it linked to gmail) by then returns me to the login page.

All responses

David Trey staff
Replied on Nov 20, 2013 - 16:26

Hello Ray,

Please tell me - is the GMail account you're logged into the same one that you've sent up your Todoist account with? Or are you using a different address with Todoist?


Best regards,
David

R
ray.laurie
Replied on Nov 20, 2013 - 17:48

It is the same one, would it be possible to do it any other way?

David Trey staff
Replied on Nov 20, 2013 - 23:11

Ray,

Please check if your browser accepts third-party cookies and if it doesn't - enable them or at least whitelist todoist.com and let me know if this helps.


Best regards,
David

R
ray.laurie
Replied on Nov 21, 2013 - 08:15

Hi I've added the exception for todosit.com, but I still can't log in/access the account via the gmail plugin (no problems if i open todoist in a separate browser tab obvs.

L

David Trey staff
Replied on Nov 21, 2013 - 13:07

Ray,

Please check if you've added the correct domain, you've made a typo above "todosit" instead of "todoist" which would influence the cookie settings is the added domain is not correct.

Also, please try to allow all third-party cookies temporarily just to confirm if this helps and if it does, try adding *.todoist.com to the whitelist.


Best regards,
David

R
ray.laurie
Replied on Nov 22, 2013 - 08:26

Hi,

I'm afraid the typo was only in my message,not in the settings.

If I temporarily allow all 3rd party cookies, then it works.

My white list includes the following:

todoist.com
http://todoist.com
https://todoist.com

David Trey staff
Replied on Nov 22, 2013 - 13:11

Ray,

Please try to add this on the whitelist:

[*.]todoist.com

Like this: https://www.evernote.com/shard/s250/sh/8162c58b-3681-4a59-b177-b5df007fbbf5/2a041b77b3ed24063aa9a396491bc8bb/deep/0/Settings---Cookies.png


Best regards,
David