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Gmail Plugin linking to wrong account

DS

I am logged in to Todoist using one gmail account but have also linked my private account to Gmail. If I click on a link to an email, it is attempting to load the email in my private account rather than the account I added it from.

I've tried logging out of both Gmail accounts and out of Todoist and logging back in.

I've tried leaving the other account logged out. In this case, I am told to log in to my private account.

All responses

David Trey staff
Replied on Nov 18, 2013 - 12:51 UTC

Hello Dom,

Unfortunately, that's a limitation if you use the Gmail login method - it will always check if you're logged into Gmail on your browser and if you are, it will log you into the Todoist account that's associated with this particular account.

To avoid this, please log into Todoist directly through the web at https://todoist.com click on the gear icon in the top-right corner, go to Settings -> Account and edit the password. This will allow you to use your Gmail-linked Todoist account using the manual login method by typing in your Gmail address in combination with the newly set password.


Best regards,
David

DS
Dom Selvon premium
Replied on Nov 18, 2013 - 19:50 UTC

Even if I sign into my browser as the 'right' account, it's still trying to take me to the other account.

David Trey staff
Replied on Nov 18, 2013 - 23:32 UTC

Dom,

Please confirm - you first log out of your Todoist account, then go to google.com and log out from your Google account and now go back to Todoist, log in, it asks you to sign into your Google account and even though you enter the credentials for one account, it logs you into the incorrect Google account and therefore - incorrect Todoist account?

If so - if you then go to Google, do you see yourself logged into the other account?


Best regards,
David

DS
Dom Selvon premium
Replied on Nov 22, 2013 - 10:33 UTC

I have added a password to my todoist account and it seems to be behaving itself now. Thanks for your help.