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Mail Link in Outlook does not work

Seems that is not possible anymore to open an Outlook email linked to a todoist task by simply double clicking the task.

Any functionality change done recently in that area?

All responses

David Trey staff
Replied on Nov 12, 2013 - 12:39 UTC

Hello Radu,

It should still be possible to single-click on the task to open the email as always. However, please tell me - do you move the email between folders after adding it as a task? Our latest update has introduced this issue and we're working on fixing it in the next update. Sorry for the inconvenience.


Best regards,
David

Barry Porter premium
Replied on Nov 12, 2013 - 16:50 UTC

David - I have the exact issue you describe, is there an older update that I can install so that my email links work? I use the add in heavily and right now I have loads of tasks with dead links and now having to search for the email. I have enjoyed the product so far, this issue is causing a lot of frustration as a premium user. Thanks

David Trey staff
Replied on Nov 12, 2013 - 18:50 UTC

Hello Barry,

Yes, you can get this older version for now: https://d2dq6e731uoz0t.cloudfront.net/27d69392edce0cbd2d7128b9c74d070d/as/OutlookTodoist.Adx.exe it's the one with the critical bug that may cause drafts to be sent out automatically, please keep this in mind.


Best regards,
David

Barry Porter premium
Replied on Nov 13, 2013 - 09:36 UTC

Ahhh so it was the outlook add-in that was doing that! I was searching Outlook for some hidden setting. Thanks for the link David, will give that a go.

Radu Pârvu premium
Replied on Dec 21, 2013 - 15:50 UTC

Is the problem fixed by now? Can we upgrade the add-in?

David Trey staff
Replied on Dec 22, 2013 - 13:10 UTC

Hello Radu,

Unfortunately, not yet, but we've ported it to a new engine recently and need to address a few issues and the update will be soon ready for release. Sorry for the delays and the inconvenience.


Best regards,
David

Radu Pârvu premium
Replied on Dec 22, 2013 - 13:34 UTC

OK, I understand.

Can you please let us know when a correction is ready?

Thanks,

Radu

David Trey staff
Replied on Dec 22, 2013 - 13:38 UTC

Radu,

We will announce it at least on our social media channels on Facebook, Google+ and Twitter, maybe also on our blog :)


Best regards,
David