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Gmail Plug In - Links do not work

D

If I add an email as a task in the new gmail plug-in (firefox) If I click on the link in to do ist nothing happens, I have to go to the web page, click on the link then it opens the email that I added as a task.

Any help?

All responses

Brendon Wadey staff
Replied on Nov 11, 2013 - 20:06

Hi Don,

To clarify, you add an email as a task using our new Gmail Plugin, using Firefox. Then within Gmail, clicking on this link does nothing? You have to go to which website for the link to work, our main Todoist website?

So, clicking the new email task within the extension, does nothing no matter what website you are on?

Thanks,
Brendon.

D
Don premium
Replied on Nov 12, 2013 - 00:37

Hi Brendon, correct, to answer your first paragraph, I'm not sure what you are asking in the 2nd/last sentence, when I said web page, I was referring to the to do ist home page.

When I add an email as a task (either through the ext or the gmail plugin, you can go to the to do ist homepage and click on that task and it would take you to that email. Under the new todist window in gmail, clicking the link to go to the email does nothing. I've rebooted several times and still nothing.

Brendon Wadey staff
Replied on Nov 12, 2013 - 01:23

Don,

Can you tell me which OS you are running this on? I have not been able to reproduce this issue within Firefox or Chrome, I am running WIndows 8.1.

Thanks,
Brendon.

D
Don premium
Replied on Nov 12, 2013 - 01:25

Windows 7 Home Premium

David Trey staff
Replied on Nov 12, 2013 - 12:17

Hello Don,

Thank you for your report, we'll look into this issue now.


Best regards,
David

BS
Brent Shelton premium
Replied on Nov 13, 2013 - 03:00

I am (again) experiencing the same problem.

I started with a fresh FF25 install (after prior feedback) and essentially no plug ins - did not change anything.

The next day, it started working again (clicking task pulls up email).

Just a few minutes ago, it stopped working (on tasks that were originally able to be opened). Again, I cannot open a task - the link does not bring up the email in the gmail window - just brings up the inbox.

I don't see a thread number, but this is what I wrote:
Asked by Brent Shelton on Oct 30, 2013 - 21:16

Brendon Wadey staff
Replied on Nov 13, 2013 - 03:10

Hi Brent,

Thanks for the report, we are still looking into this issue and hope to find a solution soon.

Thanks,
Brendon.

BS
Brent Shelton premium
Replied on Nov 13, 2013 - 05:31

Great, thanks.
.

TJ
Thomas Jackson premium
Replied on Nov 24, 2013 - 17:48

I have the same problem when I am in Gmail with the Todoist gmail task box up. BUT it does work from the stand-alone AND from the Firefox add in. Just not within Gmail. Thanks, Tom