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Hide completed tasks in hierarchy

A

Dear Sir / Madame,

I create tasks with hierarchy (eg. 2 levels or more). Whenever I checkout an item (click on tickbox), it is crossed out but not hidden. This causes "pollution" as some tasks can have as many as 10-15 sub tasks.

Is this expected behaviour ? Is there an option to change it ?

Alexander.

All responses

Brendon Wadey staff
Replied on Nov 07, 2013 - 16:33 UTC

Hi Alexander,

This is indeed the intended behavior. Subtasks will not disappear until the parent task is completed.

We will consider changing this in future updates.

Thanks,
Brendon

A
Alexander premium
Replied on Nov 08, 2013 - 08:46 UTC

Brendon,

I think it would be a better option to give a preference in settings rather than hard coding the behaviour as everyone has different work-styles / preferences.

Alexander.

David Trey staff
Replied on Nov 08, 2013 - 13:01 UTC

Hello Alexander,

If you prefer for sub-tasks to be removed upon completion, please hold the SHIFT key while checking them off.


Best regards,
David

A
Alexander premium
Replied on Nov 08, 2013 - 13:49 UTC

To confirm, it will mark the task as completed, it will *not* remove / delete it, right ?

Alexander.

David Trey staff
Replied on Nov 08, 2013 - 14:56 UTC

Alexander,

It will make the sub-task behave as any parent task upon completion so it will complete it, remove from the active task list and put into the "Show completed tasks" list at the bottom.

Basically, it's an alternative to right-clicking on the task and choosing "Move to history" which would have the same effect.


Best regards,
David

A
Alexander premium
Replied on Nov 08, 2013 - 15:26 UTC

Thanks for the confirmation David.

Alexander.

W
Worksong
Replied on Nov 11, 2013 - 23:02 UTC

Is there a shift-check method for the Android app?

Brendon Wadey staff
Replied on Nov 12, 2013 - 00:10 UTC

Hi,

No, unfortunately there is not at the moment.

Thanks,
Brendon.

W
Worksong
Replied on Nov 12, 2013 - 02:37 UTC

1--you're saying that if I make a 50-item shopping list for a store & an item is out of stock, it's "normal" for the 49 I've purchased to be shown until I eventually locate the final item?

2--I can "trick" the program to hide completed tasks when on my desktop, but not when I'm mobile & screen space is limited?

Brendon Wadey staff
Replied on Nov 12, 2013 - 03:01 UTC

Hi,

Yes you are correct, unless you are using the SHIFT option, which as I said unfortunately isn't possible on mobile just yet.

Regards,
Brendon.

W
Worksong
Replied on Nov 12, 2013 - 04:16 UTC

I'm shocked. I did the research for a small group of colleagues, & chose Todoist after reviewing 22 task managers. Can't believe I missed such a major fail.

Shift-check is a kludgy way of compensating for the lack of a global show/hide preference for completed tasks...but it would be manageable, if it could be used on a mobile [where it's needed most].

Without it, I'm going to have to rethink not just Premium, but my whole Todoist recommendation.

David Trey staff
Replied on Nov 12, 2013 - 11:32 UTC

Hello,

We're sorry to hear that.If you don't want to see the entire list of sub-task you can always tap on the arrow on the right side of the parent task to collapse (or expand) the list.


Best regards,
David

W
Worksong
Replied on Nov 15, 2013 - 04:22 UTC

I understand that. What I don't get is how you use a shopping list that's collapsed.

Seriously--what do you guys do when ticking items off a big list while using a mobile?

A
Alexander premium
Replied on Nov 15, 2013 - 09:52 UTC

In my opinion, ToDoIst was made in order to keep track of activities - eg. personal organizer.

There are other applications that are much better suited for shopping lists.

Alexander.

W
Worksong
Replied on Nov 15, 2013 - 13:40 UTC

"There are other applications that are much better suited for shopping lists."

Agree. But a big part of the appeal of Todoist is being able to keep EVERYTHING in 1 place, on all devices.

The minute you need to stop & think "which app do I use for that content?", the utility & value are severely compromised.

David Trey staff
Replied on Nov 15, 2013 - 13:57 UTC

Hello,

There are two ways how to keep a shopping list and make it work on our mobile app without issues:

1. Create a reasonable/logical order to the list based on what and where you're buying so start with groceries at the top if that's your first stop, then drinks and so on so you can check the tasks more or less in order.

2. Similar to the method above, instead of having one parent task "shopping list" and the rest as one long list of sub-task, create a project or sub-project "shopping list" and then have a parent task "groceries" and the appropriate sub-tasks, the next parent task "drinks" also with sub-tasks and check them off as you complete the "section".

The second option would not only improve the way you manage tasks, but can also help you minimize impulse purchases. If everything is out of order, you may tend to buy things not on the list because the list may be unclear and "since you're there", you can buy other things. If it has a clear structure, you go to certain places just for what you need and see it on a well structured list.


Best regards,
David

W
Worksong
Replied on Nov 15, 2013 - 14:47 UTC

I take no issue with your "Listmaking 101" tutorial.

My shopping list has 3 layers of sub-tasks [more would be a distraction & counter-productive], & all are organized sequentially.

I maintain that having sub-tasks disappear as ticked off, instead of taking up space in the list, would reduce clutter, making the list easier & more efficient to use.

Some may prefer to stare at & scroll past their completed sub-tasks. It seems reasonable to offer users the choice, & should be simple to implement.

Radek Lát premium
Replied on Jul 25, 2014 - 11:21 UTC

Hi, just a small question - would it be at least possible to add a possibility to leave the finished subtasks at the end of the list? I can sort tasks by priority or by due date but both make a mess in a large number of subtasks, because the finished and unfinished always get mixed together.

Clyde Romo staff
Replied on Jul 25, 2014 - 11:29 UTC

Hi Radek,

Unfortunately, that option does not exist yet. We'll look consider adding more sorting options including this one in the future.

Regards,

Clyde

David Byle premium
Replied on Oct 03, 2014 - 12:40 UTC

Just to put in my vote as well for getting this feature implemented soon; it's frustrating to have to look through all the completed tasks with now way of hiding them on the android app.

Christian
Replied on Nov 11, 2014 - 21:19 UTC

I can't believe that we're even having to say this. It is lunacy that the sub-tasks work this way. In fact the entire way sub-tasks work is a complete mess. You could learn a great deal from other task managers out there.

We have shopping lists for various stores (Hardware, Groceries, etc.) We're now forgetting to buy things because the completed tasks stay at the top of the list and we don't notice (in the real life scenario of pushing a cart, navigating, holding a phone) some tasks hiding at the bottom. Completed tasks in ANY list should disappear!

My gf has a great deal of trouble working out the completely illogical and counter-intuitive way sub-tasks work. All this 'nudging a task to the right' etc. She even completed a task that somehow made everything below it a sub-task, and then completed all of them when she completed that unintended main task.

Todoist, I pay for your service. Sub-tasks are a mess. They've even inconsistent across devices. On mobile I can hit menu>add sub-task. On Chrome? Nope. Have to create a task then nudge it around the place to get it under what I want. This thread calls them hierarchy. What on earth are they?!

PLEASE, *urgently*, have a meeting and determine that you will make them act more like the "real" way they should be, i.e. in every. single. other. task manager. under. the. sun. Spend an hour with Wunderlist for an example.

Todoist is so great for everything else, which is why I give you my money. But this is becoming a deal breaker. Do I cancel my subscription, or are you planning to fix this entire area of operation?

Christian
Replied on Nov 18, 2014 - 04:33 UTC

Dear Todoist

Please can you cancel my Premium account and offer me a pro rata refund. I just cannot use the sub tasks, and due to no reply here, I have made alternate arrangements. Please email me to facilitate.

Thank you. (-1)

Clyde Romo staff
Replied on Nov 18, 2014 - 06:51 UTC

Hi Christian,

We're really sorry to hear that the sub-tasks functionality was't working for you. The current behavior of sub-tasks works best in scenarios where you're trying to finish a project with several tasks/sub-tasks that you need to keep track of. Changing the behavior now would probably break the workflow of other users. In fact, we have users coming from other apps because of how the way sub-tasks works.

I do understand the problem that you've brought up and I'd like to share a solution that might work. Have you considered creating dedicated projects for your shopping lists? For example, you can have a "Grocery list", "Hardware list", etc. I see two advantages for this:

1. You'll have a dedicated project where you can easily add items to buy
2. Since the purpose of the project is clearly defined (buy things from this place), you can each item as level 1 task so when you complete them, they'll disappear from the list.

As for your refund request, we unfortunately don't offer partial refunds. As long as you're within the 30 days period, I should be able to process this for you. All we need is the transaction ID or order number of your purchase.


Regards,
Clyde

Brendon Wadey staff
Replied on Nov 18, 2014 - 21:55 UTC

Hi,

It has now been refunded, but you shouldn't post that in an open thread (though it was not pointed out). We make it clear when signing up that its only 30 days worth by the way.


Regards,
Brendon