+ Add Question

Is Todoist anywhere working?

NL

I click on the bookmark and nothing happens. I have it on 2 different macs and neither one works.

I dragged 'Todoist Tasks' to the bookmarks toolbar a week ago and has worked well. Today nothing happens.

Any ideas?

thanks

All responses

David Trey staff
Replied on Nov 06, 2013 - 15:16

Hello Neil,

Please clarify - are you using it with Safari? And does it work in any other browser?


Best regards,
David

NL
Neil Lazar premium
Replied on Nov 06, 2013 - 15:36

I have Chrome and Firefox also installed but use Safari mostly. The extension works fine with Chrome. I added the bookmark to Firefox and it did not work either.

strange.

Brendon Wadey staff
Replied on Nov 06, 2013 - 16:08

Neil,

We are looking into this now, the developers are aware and we hope to have a solution soon.

Thanks,
Peter.

DC
deniz cil
Replied on Nov 06, 2013 - 17:08

Chrome extension is not working for me either. when I click it is blank. Same is true for the new gmail extension.

T
tim.bourman premium
Replied on Nov 06, 2013 - 17:09

My todoist isn't working at all on chrome.

Brendon Wadey staff
Replied on Nov 06, 2013 - 17:09

Hi Deniz,

Your issue was related to a recent update, this should be fixed in the next update, which should be out now.

Thanks,
Brendon.

DC
deniz cil
Replied on Nov 06, 2013 - 17:16

Hi Brandon,

Yes it works now, I appreciate the fast response. Thanks.

NL
Neil Lazar premium
Replied on Nov 06, 2013 - 17:24

For me, the Safari bookmark on my mac (Todoist Tasks) is still not working. The extension for Chrome is fine.

Brendon Wadey staff
Replied on Nov 06, 2013 - 17:25

Neil,

Unfortunately, the bookmark in Safari might need to be re-added to see the changes. You can also try clearing the cache for Safari first before doing so.

Thanks,
Brendon.

NL
Neil Lazar premium
Replied on Nov 06, 2013 - 17:28

by 're-added' do you mean I should delete the bookmark and add it onto the Bookmark Bar again? I tried that this morning but it didn't change anything. Try again?

Brendon Wadey staff
Replied on Nov 06, 2013 - 17:53

Neil,

I do mean, remove and re-add. Though, if it has not already resolved itself, clearing the cache for Safari is a better option to try first.

Thanks,
Brendon.

NL
Neil Lazar premium
Replied on Nov 06, 2013 - 19:27

I'm afraid nothing worked on either of my 2 macs

Brendon Wadey staff
Replied on Nov 06, 2013 - 20:45

Neil,

There appears to be another issue related to the bookmark within Safari and we are looking into this.

Thanks,
Brendon.

NL
Neil Lazar premium
Replied on Nov 08, 2013 - 16:35

Any progress?

David Trey staff
Replied on Nov 08, 2013 - 18:54

Neil,

We're sorry for the inconvenience, we're still looking into this and we'll notify you as soon as it's fixed.


Best regards,
David

Brendon Wadey staff
Replied on Nov 14, 2013 - 15:35

Hi,

This should now be fixed :)

Thanks,
Brendon.

NL
Neil Lazar premium
Replied on Nov 14, 2013 - 17:35

Thanks. Working fine now.