+ Add Question

Cannot open emails as tasks after today's Outlook Addin Update

I had an update for Todoist for Outlook this morning and since then I have not been able to open emails that have been linked as tasks. Please could you fix this.

All responses

CA
Christoph Auer premium
Replied on Nov 06, 2013 - 04:14

Same here

Andrew Hunt premium
Replied on Nov 06, 2013 - 04:59

Before I am asked, I have tried logging out and logging back in and also uninstalling and reinstalling the Addon. I'm using Outlook 2010 32 bit.

David Trey staff
Replied on Nov 06, 2013 - 06:49

Hello Andrew,

Please tell me - are you using an Exchange server and does this issue only affect tasks added from emails before the update or also any other task you add now?

We're still working on another update for our Outlook plugin which should address all issues, but if the problem persists in the recent update, you can still get the previous version from this location: https://d2dq6e731uoz0t.cloudfront.net/27d69392edce0cbd2d7128b9c74d070d/as/OutlookTodoist.Adx.exe


Best regards,
David

Andrew Hunt premium
Replied on Nov 06, 2013 - 07:44

Hi David,

I am not using Exchange and yes, it does only affect emails before the update. I will use the previous version until you've got the latest one sorted out.