+ Add Question

iCal continually notifies - close does not stop them

I am running a Mac OS 10.9 with the Tadoist app. I have enabled notifications of task in iCal and I get notices....all day long....and closing/snoozing does not stop them.

Can you help me understand what I need to do to get notified once in iCal?

Thanks,

Michael

All responses

Brendon Wadey staff
Replied on Nov 04, 2013 - 22:25 UTC

Hi Michael,

To clarify, you have set reminders for your calendar software (iCal) and are receiving more than one notification for our iCal feed?

This sounds like an issue with iCal itself and not Todoist. Do you have this issue with any other calendar items? I would suggest removing the iCal feed and re-adding it.

Thanks,
Brendon.

Michael Potter premium
Replied on Nov 05, 2013 - 14:24 UTC

Hello Brendon,

Thanks for your quick reply! Yes, I setup iCal and getting a continual "notification" on both of my Macs setup with Todoist. What I didn't mention is that I am using iCloud to manage iCal.

I removed the iCloud setup (for iCal) and then enabled it again.

I don't have any other issues with calendar items (the notification problems all seem to show up when I add them to Todoist client).

Still having the problem... at 9:17 all the day's scheduled tasks in Tadoist popped-up. I typically dismiss them and they should not remind/notify me again if working correctly.

I'll look into iCloud as a possible problem. Thanks!

Brendon Wadey staff
Replied on Nov 05, 2013 - 17:54 UTC

Michael,

I need more clarification. Are you using a desktop and accessing your iCal, or is this a mobile device. Again, these notifications are built into your calendar software, or through Todoists notifications through our mobile apps?

Again, removing the entire iCal feed you added might resolve the issue if it is indeed an issue with iCloud.

Thanks,
Brendon.

KK
Kathy Keats premium
Replied on Dec 02, 2013 - 16:58 UTC

I am also getting continual notifications and some recurring tasks are showing up multiple times on a day in iCal but not in Todoist.

Michael Potter premium
Replied on Dec 02, 2013 - 17:11 UTC

I am using Todoist for Mac (client) and Todoist subscription in iCal. The partial solution for me was to go into my Mac's System Preferences icon and then choose the Notifications icon.

I made the following changes in Notifications Center to the Calendar:

Calendar alert style: NONE

uncheck the following:
- Show notifications on lock screen
- Show in notification center
- Badge App icon
- Play sound for notification

Brendon Wadey staff
Replied on Dec 02, 2013 - 20:54 UTC

Hi,

To clarify, does removing the iCal feed, and re-adding it still have this issue occur?

Thanks,
Brendon.

Michael Potter premium
Replied on Dec 02, 2013 - 21:08 UTC

I posted on Nov 5th 8:24 that I removed the iCal feed (but didn't actually use that phrase). Sorry.

Removing the iCal feed does not fix the issue. Stopping the notifications themselves is the only thing that worked for me.

Thanks,

Michael

Brendon Wadey staff
Replied on Dec 03, 2013 - 01:52 UTC

Michael,

Thanks. It seems to be an issue with iCal on Mac, as we do not have any other reports of issues on other systems. I will let the devs know about it, but it may not be in our control.

Thanks,
Brendon.

Ralf Kunze premium
Replied on Dec 03, 2013 - 08:56 UTC

Yup, same here. OSX an working intensively with iCal (or better: Calendar). It seems like Todoist would refresh the tasks every 10 minutes (only tasks due today!). Closing them helps only for a few minutes.... turned off the calendar feed again....

Michael Potter premium
Replied on Dec 03, 2013 - 11:05 UTC

My experience is exactly like Ralf's - I believe the calendar is working normally but Todoist is continually reporting to OS X "Notifications" which is where I believe the problem originates. Thanks for sending this to the Dev team!

Peter Jacobs
Replied on Jan 23, 2014 - 09:54 UTC

I figured something out, its a bad fix but stops the alerts.
(In my case)

1- Open iCal on your mac
2- Right click on the Todoist iCal stream on the left
3- Select 'info' from the drop-down
4- Enable the checkbox 'ignore elects' on bottom of popup

The alerts will stop :-)

Deborah Roberts premium
Replied on Feb 12, 2014 - 23:43 UTC

Peter Jacobs - you are officially an angel - THANK YOU!

Peter Jacobs
Replied on Feb 14, 2014 - 12:33 UTC

you're welcome Deborah ;-)