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Double reminders

DC

Starting today (a few hours ago) my phone started giving me two reminders for each tasks, and looking in the app each task suddenly has two reminders planned (both 30 minutes before the task deadline).

The same applies to the web version. Why and when this started, I have no clue. It worked just fine this morning (CET), getting only one reminder (to hand in my time report).

Newly created tasks does not seem to exhibit this behavior.

All responses

DC
Daniel C premium
Replied on Nov 04, 2013 - 17:04

Well. I just realized that I did one thing out of the ordinary today, I "upgraded" to a premium account (from a trial premium account), maybe that could cause the default reminder to be pushed out on my timed task once again?

Brendon Wadey staff
Replied on Nov 04, 2013 - 18:03

Hi Daniel,

No this would not be related to your upgrade. We are having issues with dates & times (and reminders) since DST has happened. Unfortuaenly, at the moment the solution (and might be the only solution) is to edit all the older tasks.

We are looking into this and hope to find a better solution. Also, to clarify, is your mobile device iOS?

Thanks,
Brendon.

DC
Daniel C premium
Replied on Nov 05, 2013 - 09:02

Ok. I really hope you fix this until next DST change, or you'll probably loose more than one customer.

Anyway. I use the Android client (Note 2, 4.1.2, I think).