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Notes disappeared without warning!

ES

I no longer have the notes that I added to certain tasks. When I click the bubble, it tells me it's a Premium only feature. It wasn't when I started the account, and I added some notes. Now they see to have been deleted without warning, very uncool. I'm fairly new to this app, and liked it so far. I was considering the upgrade, but this sort of experience gives me second thoughts. Please tell me it's an accident, and you didn't intentionally screw me over.

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David Trey staff
Replied on Oct 30, 2013 - 09:57

Hello Eric,

Task notes always were and are a Premium feature. If you've used them during your 30-day Premium trial, they will indeed be not accessible if you lose the Premium membership.

However, in such case, they have not been deleted from our system - if you subscribe, you will see them again.


Best regards,
David