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Upgrade via PayPal not possible

JM

Hello,


I am trying to buy an upgrade for ToDoIst and paying via my PayPal account (because that is the only option from the Netherlands. We don't use credit cards etc.) But I keep getting the error:
Unfortunately we are not able to process your payment using your PayPal account at this moment. Please return to the merchant's website and try using a different payment method (if available).

I contact Paypal to check if my account is currently working OK. It is working just fine. Can you help me, I would very like to upgrade asap.


Jeroen

All responses

Brendon Wadey staff
Replied on Oct 27, 2013 - 13:14

Hi Jeroen,

Please try clearing the cache for your browser (IE if you're using our Windows App, Safari if Mac App) and try the purchase again. Can I ask if your PayPal account is a business or personal account?

Thanks,
Brendon.