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How can I save my work?

V

Hey guys, can't access my Windows-XP-App anymore. It seems not to finish the sign-in-process (after i clicked "Login", it seems to load but nothing happens).
The Browser-App works just fine...
Now i completed some work offline and didn't synchronise the work. How can I save my new Lists which are offline right now?

Thanks a lot for a quick answer!

Cheers

Victor

All responses

David Trey staff
Replied on Oct 25, 2013 - 18:57 UTC

Hello Victor,

Please clarify - did you complete the work offline through the Windows app or through the web? Both store any actions made offline locally automatically and then sync later as soon as they can (are being accessed online).

If you're referring to the Windows app, please try to right-click on the TD icon it creates in the system tray (notifications area) and use the "Sync" or "Home" options from there.


Best regards,
David

V
victor.cl83 premium
Replied on Oct 26, 2013 - 00:11 UTC

I completed the work offline through the Windows app.... There is still no coming through the login-process, i can't get online with the Windows app. When I right-click on the TD icon it shows "Can't sync because you are not logged in." ...

Brendon Wadey staff
Replied on Oct 26, 2013 - 02:48 UTC

Victor,

Please close the app, and clear the cache for IE, and then re-open the app to retry logging in.

Thanks,
Brendon.