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Outlook Plug In - The last straw!!!

BS

So- 4th and final issue here. Your outlook plug-in is causing any draft email I view to be sent. All I have to do is view a draft email and if I either A) delete it, B) escape from it or C) navigate away from the reading pane, todoist sends the email. Yesterday I had several old DRAFT emails go out - some to clients, some to OEM resources and two TO OUR CEO. Needless to say I had a lot of explaining to do. Thanks for that. I have confirmed the bug through blogs and our tech support and it is indeed TODIST causing the issue and I have disabled the plug-in, thus clearing this HORRIBLE issue.
This is inexcusable. I have tried to hang in there with Todoist through many bug resolutions but I cannot tolerate this level of ineptitude. This is clearly a known issue - The LEAST you could do is warn your customers about it so they do not send out DRAFT emails in varying degrees of completion that were never meant to be sent in draft form.
Please contact me immediately to arrange a full refund of my "premium" subscription fee.
Thank you

All responses

David Trey staff
Replied on Oct 25, 2013 - 10:21

Hello Buck,

We're very sorry for the inconvenience, this is of course an unacceptable issue and we're working on a fix every day also with a newly hired programmer to speed up the process and finally release a completely bug-free version of the app.

Please send us the order reference Id of your payment to receive a refund.


Best regards,
David

S
skost premium
Replied on Oct 29, 2013 - 19:22

I was hit by this bug too. Todoist for Outlook sent 15 e-mails from my draft folder after I looked at one of them. How could this be a bug????

Brendon Wadey staff
Replied on Oct 29, 2013 - 20:50

Hi There,

As mentioned above we are doing a complete rewrite of the app because of this and other issues we had. This was a very serious bug related to code, that has been hard to fix, so we are re-writing everything.

Regards,
Brendon.

DG
Dave Gutterud
Replied on Oct 29, 2013 - 22:00

perfect - would have been nice to have known about this

PL
Peter Leech premium
Replied on Nov 24, 2013 - 17:09

any updates???? The only reason I went for todiist was the outlook app. Please update or tell us when a new launch is likely.

Brendon Wadey staff
Replied on Nov 24, 2013 - 21:09

Hi Peter,

We do not have an ETA, we want to get this right since we are doing a full rewrite. We are working hard to get it done as soon as possible though.

This thread and all related will be updated when it's available.

Regards,
Brendon.