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Widget hang up

Why is it that every time I switch off my phone (nexus 4) and turn it back on the widget refuses to load. I have to switch off and switch on again before it loads.

All responses

Brendon Wadey staff
Replied on Oct 23, 2013 - 16:23 UTC

Hi there,

Does it appear to have a blank screen, or just that your tasks do not update? I would suggest removing it and re-adding.

Thanks,
Brandon.

tdorcoo
Replied on Oct 23, 2013 - 16:30 UTC

It is blank. I have removed and re-added widget several times

Brendon Wadey staff
Replied on Oct 23, 2013 - 16:34 UTC

Hi,

Please remove the widget, then clear the data for Todoist which can be found in Android settings, Applications. Let me know if that helps.

If not, which version of Android are you running, 4.3? Any custom ROMs?

Thanks,
Brendon.

tdorcoo
Replied on Oct 23, 2013 - 16:47 UTC

Running 4.3 no ROMs. The data clearing seems to have done the trick. Turned on and off several times now with no blank widget!!! Thanks.