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Duplicate notification for recurring tasks on iOS devices

Hi,

Since a few days, for all my recurring tasks I get duplicate push notifications on both my iOS 7-devices. I've tried to restart both the iPhone and iPad, but that doesn't do any difference.

Know bug?

/Anders

All responses

АК
Александр Куринный premium
Replied on Oct 16, 2013 - 19:47

I have the same problem on my iPhone 4 with latest iOS 7

David Trey staff
Replied on Oct 16, 2013 - 22:30

Hello,

Please tell me:
- Do these tasks have only one reminder assigned to them?
- For what time or delay are these reminders set?
(Both can be checked through the web-app at todoist.com by clicking on the task to edit it and then clicking on the clock icon)
- Do these notifications arrive duplicated instantly or after a certain time?


Best regards,
David

АК
Александр Куринный premium
Replied on Oct 17, 2013 - 07:21

> - Do these tasks have only one reminder assigned to them?
Yes, only one (default)
> - For what time or delay are these reminders set?
> (Both can be checked through the web-app at todoist.com by clicking on the task to edit it and then clicking on the clock icon)
Default time - 30 min
> - Do these notifications arrive duplicated instantly or after a certain time?
Yes, they arrive one after another.

Anders Thoresson premium
Replied on Oct 17, 2013 - 07:24

One reminder, default time and duplicates just seconds apart.

David Trey staff
Replied on Oct 17, 2013 - 11:51

Thank you for this information, we're looking into it now.


Best regards,
David

Anders Thoresson premium
Replied on Oct 20, 2013 - 08:53

Hi,

I just realized that it was in fact duplicate reminders set to go off 30 minutes before. That I answered no to the question was due to the fact that *I* have not added the second reminder. Must be a bug somewhere.

Anders