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I can not log in via IE 10

R

Every time I try to log in via google account, the webpage refreshes back to the homepage instead of taking me to my task lists? Any ideas why the webpage just resets instead of logs me in?

All responses

Brendon Wadey staff
Replied on Oct 16, 2013 - 11:57

Hi There,

We did recently have an issue with our certificate that could cause this, which is now fixed. Please try clearing the cache for IE, and let me know if it continues.

Thanks,
Brendon.

R
rickree premium
Replied on Dec 23, 2013 - 11:31

i have the same issue. clearing the cache of IE did not resolve my issue.

Brendon Wadey staff
Replied on Dec 23, 2013 - 12:01

Hi,

Please make sure IE is updated to the latest version, I believe there is a newer version than 10. Also, make sure it's accepting third party cookies.

Regards,
Brendon.

R
rickree premium
Replied on Jan 06, 2014 - 13:38

I have to use 10. Our company has not approved 11 yet. I do have IE10 set to accept all cookies.

I still can't login from my company laptop.

Brendon Wadey staff
Replied on Jan 06, 2014 - 17:31

Rick,

Please confirm, are you heading to the main website, not following a bookmark, or not the mobile version?

If you sign in without Google, does it still have the same issue?

Thanks,
Brendon.

R
rickree premium
Replied on Jan 06, 2014 - 23:44

I turned on compatibility mode and it worked.

Thanks!