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Todoist and Internet Explorer

BD

I installed Todoist to Outlook 2010 and it works just fine. However, it seems that at random times, my Todoist list opens in an Internet Explorer window without my doing anything.

How can I stop this from happening. Thanks.

All responses

BD
Bonnie Dasher-Andersen
Replied on Oct 13, 2013 - 13:16

More information about my support question:

I think that I'm confused. Can the desktop app open without me doing anything? Perhaps that is the window that I see popping up. That being said, I do know that there are times when MSIE show two windows waiting to be open and when I open them, it is my Todoist lists.

Brendon Wadey staff
Replied on Oct 13, 2013 - 21:02

Hi Bonnie,

I think it would be best if you could send brendon@doist.io and david@doist.io a screenshot of the pop-up and your setup.

Our desktop app for Windows should not be opening up any IE windows.

Thanks,
Brendon.

David Trey staff
Replied on Oct 13, 2013 - 21:07

Hello Bonnie,

Our Outlook plugin uses IE to connect, but it should not open a separate IE window. Neither should the Windows app. Are you certain that the window opens when you're not doing anything, not pressing any keys at all? If you have our Windows app installed, it will open is you use one of the global shortcuts Ctrl+Alt+T or Ctrl+Alt+A.

Also, what exactly do you see in this new window? Is it completely blank or does it have some content?


Best regards,
David