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Outlook plugin, Add email As Task function: whats the proper way to use?

SB

Conceptually, I love the 'Add Email as Task' function. It would seem the best way to use it would be:
1) Review the email, and add it as a task if it can't be handled immediately.
2) Archive the email (move out of Inbox) following GTD philosophy
3) Retrieve the email by clicking the task in the Todoist bar when you can complete the action.

Problem is, Step 3 doesn't work for me. Or rather, it only works if I leave the email in the Inbox, which defeats the whole goal of getting to Inbox Zero.

Is this the expected behavior from the Outlook plugin? If so, what workflow have people found effective given this limitation?

All responses

Brendon Wadey staff
Replied on Oct 12, 2013 - 16:46 UTC

Hi Stephen,

You are correct with how it should be done, the issue is our Plugin at this time. We have had a few different problems with it, one being the link not working once you moved the email. We are currently re-written the entire plugin to fix all these issues.

For now, moving the email and then creating the task is the best solution, though I know not the proper way to do it.

We hope to have a major update as soon as possible.

Thanks,
Brendon.

Brady Rosino premium
Replied on Oct 13, 2013 - 23:59 UTC

Hi Brandon,

Thank you for updating us on the status of this Outlook plugin update. Just wanted to voice my support for this update. This will help me tackle incoming emails much faster.

Thanks,
Brady

SB
Stephen Bishop
Replied on Oct 14, 2013 - 03:59 UTC

Yes, thank you for even acknowledging a possible usability issue here! Kinda glad it's not just me. I'll figure a work-around and look forward to the update.

SB
Stephen Bishop
Replied on Nov 21, 2013 - 00:49 UTC

Was this issue supposed to be fixed with the most recent update, version 2.5.0.0?

Brendon Wadey staff
Replied on Nov 21, 2013 - 00:55 UTC

Stephen,

No, we are still working on our major update that should address this issue and others.

Regards,
Brendon.