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Email tasks in Thunderbird don't open

LS

After adding an email as a task, I cannot retrieve the email. I get the following message when I click on the email link:

Error opening message-id

Message for message-id (followed by characters@gmail.com or whatnot) not found

This is a recent development. I downloaded the Thunderbird app again and still not working. Thanks!

All responses

Brendon Wadey staff
Replied on Oct 10, 2013 - 15:33

Hi Lisa,

We are aware of this issue and are working to resolve it. We hope to have the fix soon.

Thanks,
Brendon.

LS
Lisa Strand premium
Replied on Nov 01, 2013 - 16:59

Any idea when this will be done? The lack of active email link is really hampering me. Thanks so much for your help.

Brendon Wadey staff
Replied on Nov 01, 2013 - 20:18

Lisa,

Unfortunately we do not have any news on an update but it is being worked on. We are sorry for the trouble.

Thanks,
Brendon.