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todoist task is not working correctly.

K

hello.

I have a macbook
My todoist task is no longer showing a way to add the web page or email that I am trying to create into a task.

thanks

All responses

Brendon Wadey staff
Replied on Oct 07, 2013 - 19:52

Hi Kaaren,

Are you using the Mac app or a browser? A browser extension (Firefox or Chrome) is required to have that option appear when adding a new task. You can also send an email as a task as well. https://todoist.com/blog/2013/01/zero-inbox-policy-with-todoist/

Thanks,
Brendon.

K
kaaren premium
Replied on Oct 07, 2013 - 19:59

I have been using task regularly for over a year. Yesterday it worked, today it doesn't work. I have always used Safari. I don't know if it is an app.... it is in my task bar. I am not using Firefox or chrome and it worked great until today

K
kaaren premium
Replied on Oct 07, 2013 - 20:00

btw, I have gmail

Brendon Wadey staff
Replied on Oct 07, 2013 - 20:02

Kaaren,

Please make sure that you are opening up the email within Gmail and not selecting it, then clicking on the + button. If that does not help I would suggest clearing the cache for Safari.

Thanks,
Brendon.

K
kaaren premium
Replied on Oct 07, 2013 - 20:18

I don't think you understand. I have been using this daily with no problem for over a year. it is not just the gmail, it is also the website. I am using this within gmail when I am trying to task out an email. It also does not add a website. emptying out the cache did not work. I am trying to use this the same way that I have for over a year and it is not working.

Brendon Wadey staff
Replied on Oct 07, 2013 - 20:20

Kaaren,

Please send a screenshot of the issue to brendon@doist.io and david@doist.io. So that I can clarify exactly what the issue is. Also so that I can see how you are trying to work with this :)

Thanks,
Brendon.

David Trey staff
Replied on Oct 08, 2013 - 06:52

Hello Kareen,

Thank you for the screenshots, please confirm - is this what you're using: https://todoist.com/anywhere

If so, please try to delete this bookmark and re-add it and let us know if it helps.


Best regards,
David