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Crash at launch every time iOS

A

I have 14 projects total (10 being sub-projects) and about 20 tasks between those. The app crashes at launch when loading daily tasks every time. I have iPod Touch 4g, restarts don't help.

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David Trey staff
Replied on Oct 03, 2013 - 14:40

Hello Andrey,

We're very sorry for the inconvenience, if you're using iOS 7 (please confirm), it may indeed crash on some devices, we've fixed this issue already in our new iOS 7 optimized app which is under Apples approval and should be available to download soon (hopefully in a couple of days).


Best regards,
David

A
andrey.gvrd
Replied on Oct 03, 2013 - 15:14

I am not using iOS7, my device being 4g and all...

Brendon Wadey staff
Replied on Oct 03, 2013 - 15:21

Hi Andrey,

Are you jailbroken? If not, I would suggest logging out of the app and back in again. If that does not help, a re-installation of it should.

Thanks,
Brendon.

C
Cyn
Replied on Oct 10, 2013 - 00:24

I'm experiencing the same issue.

Also have an iPod 4g on iOS6. Tried re-installing, logging in again, and still crashing. It opens for a few seconds, the wheel spins, and then it shuts down.

David Trey staff
Replied on Oct 10, 2013 - 06:46

Hello Cyn,

We're very sorry for the inconvenience, we're working on this right now. It seems to occur if there are no tasks on the today list.


Best regards,
David

C
Cyn
Replied on Oct 10, 2013 - 13:44

Ah, I see. That must be it.

I added a couple more items that were due on the web version of Todoist, and when I checked back later, the app started working again.

A task manager should make a user feel warm and fuzzy when they finish all of today's tasks, not crash on it, LOL. :-)


David Trey staff
Replied on Oct 10, 2013 - 15:08

Cyn,

We've fixed this issue already, we're waiting for the updated version to be published on the App Store.


Best regards,
David

Bart Willemsen premium
Replied on Oct 24, 2013 - 01:33

is seems fix is only available for ios7, i stuck to ios6, will there a fix also for the ios6 version?

David Trey staff
Replied on Oct 24, 2013 - 08:28

Hello Bart,

We're sorry for the inconvenience, but we will no longer support the iOS 6 version of our app.


Best regards,
David

SP
Simon Powell
Replied on Oct 28, 2013 - 06:16

Why are you no longer supporting iOS6? Is it for the look or are there more fundamental reasons?

David Trey staff
Replied on Oct 28, 2013 - 08:03

Hello Simon,

The main reason why we won't support iOS 6 is the difference in how this system works and we would basically have to develop two apps - one specifically for iOS 6 and one for iOS 7, maintain each separately and also strip the iOS 6 version out of some features such as the background sync that's only available on iOS 7.


Best regards,
David