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I do not get sms reminders including test message

P

My service provider is PC Mobiloe in Canada -- it is run by bell but No specific number for them. I have tried international number, and both of bell mobility number. (enmail reminder comes through but I do not want that on my phone -- sms is better)

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David Trey staff
Replied on Oct 02, 2013 - 13:27 UTC

Hello,

Please make sure your number is added in the following format: +1234567890 - that is with a plus sign, your country code, area code and number, no dashes or spaces.

Also, choose "International" as your carrier/location and then try to select each of the 3 "Numbers to send from" and see if you get a test at least from one of them.

If you won't, send your full number to david@doist.io , we'll try to send a tests and if it won't come through, we'll contact our SMS provider about it.

Of course, if you have an Android or iOS smartphone, you could use our apps which support push notifications.


Best regards,
David