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Can't Recall Completed Task Details

M"

Each time I recall my completed tasks and try to open the notes section of the task, I get an error message saying "Task not found, could be deleted." I have a Premium Account.

All responses

Brendon Wadey staff
Replied on Sep 25, 2013 - 00:17

Hi Matt,

This is a known issue that we are currently working on. We hope to have a fix soon.

Thanks,
Brendon.

Humberto Santos
Replied on Oct 07, 2013 - 07:56

i have also a premium account and the same problem !!!! lots of info that i need on the notes!!!! this app is usefull right now for me! refund?

David Trey staff
Replied on Oct 07, 2013 - 11:58

Hello Humberto,

We're very sorry for the inconvenience. Please try to log out, clear your browser's cache, reload the browser and log back in.

If this won't help and you don't want to wait for the fix, we can of course offer you a refund. To do so, please post the order reference ID of your payment.


Best regards,
David

GG
Granny Go Go premium
Replied on Oct 08, 2013 - 01:58

I was concerned about the same thing, but then looked in the auto backups and voila my notes were there!!!

VL
Vancouver Luxury Realty premium
Replied on Oct 09, 2013 - 17:11

Do we have an eta for this fix? I need to be able to access my completed task notes.... Thank you!

NK
Nick K premium
Replied on Oct 09, 2013 - 17:29

Ditto... Fortunately, I learnt about this bug before deleting copies of information that went into the notes. Please, please prioritize fixing it!

David Trey staff
Replied on Oct 09, 2013 - 18:05

Hello,

We're very sorry for the trouble, we're still working on it, I'll inform you as soon as this is fixed.


Best regards,
David

David Trey staff
Replied on Oct 15, 2013 - 14:15

Hello,

This issue is now fixed.


Best regards,
David

David Trey staff
Replied on Oct 15, 2013 - 14:15

Hello,

This issue is now fixed.


Best regards,
David