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Email sender unknown when adding tasks

AE

Hi, I tried adding a task via email using a different email to the one that I use for Todoist logon and I got the message "This email sender is unkown for us and the email was discarded."

What can I do to resolve this?

Thanks.

All responses

RM
Randolph Miller premium
Replied on Sep 23, 2013 - 03:35

Andrew,

Have you added the sending email address (or domain) to the list of addresses that will be accepted? (Right-click on the Project, select 'Email tasks to this Project', go the bottom of the list and add either individual email addresses or a 'wild card' address).


Best regards,
Randy Miller

Beltran Jose-Miguel premium
Replied on Jan 22, 2014 - 15:40

I'm having the exact same issue, the email address has been add. In fact the same exact error from my registered email address.

Brendon Wadey staff
Replied on Jan 22, 2014 - 15:58

Hello,

We are looking into an issue with sending emails. We hope to find a solution soon.

Regards,
Brendon.

Beltran Jose-Miguel premium
Replied on Jan 22, 2014 - 16:02

Thanks. Looking forward for a fix.