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Email sender unknown when adding tasks

AE

Hi, I tried adding a task via email using a different email to the one that I use for Todoist logon and I got the message "This email sender is unkown for us and the email was discarded."

What can I do to resolve this?

Thanks.

All responses

RM
Randolph Miller premium
Replied on Sep 23, 2013 - 08:35 UTC

Andrew,

Have you added the sending email address (or domain) to the list of addresses that will be accepted? (Right-click on the Project, select 'Email tasks to this Project', go the bottom of the list and add either individual email addresses or a 'wild card' address).


Best regards,
Randy Miller

Beltran Jose-Miguel premium
Replied on Jan 22, 2014 - 21:40 UTC

I'm having the exact same issue, the email address has been add. In fact the same exact error from my registered email address.

Brendon Wadey staff
Replied on Jan 22, 2014 - 21:58 UTC

Hello,

We are looking into an issue with sending emails. We hope to find a solution soon.

Regards,
Brendon.

Beltran Jose-Miguel premium
Replied on Jan 22, 2014 - 22:02 UTC

Thanks. Looking forward for a fix.