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NOTES not printing

NH

Is this a hiccup? Trying to print a list and it is not printing the notes like it usually does =(

All responses

Brendon Wadey staff
Replied on Sep 20, 2013 - 16:48

Hi Noreen,

Are you using Chrome or the Chrome extension? Does this happen within any other browser. I have been able to reproduce this with Chrome and have let the developers know about it.

Thanks,
Brendon.

NH
Noreen Husain premium
Replied on Sep 20, 2013 - 16:53

I tried Mozilla Firefox, and Internet Explorer... didn't work in either..

Brendon Wadey staff
Replied on Sep 20, 2013 - 19:43

Noreen,

Thanks for the information. We are looking into this now.

Thanks,
Brendon.

T
Terry
Replied on Sep 20, 2013 - 20:20

Hi,

This isn't working with Chrome either.

Chrome Ver. 29.0.1547.76 on a Mac OSX 10.8.5 if that helps.

Terry

JT
James Taumoepeau premium
Replied on Sep 23, 2013 - 04:24

Hi,

Does printing the task list from IE10 and Firefox supposed to present the option for notes like in Chrome, or is the printing of notes with tasks only available in Chrome?

James

David Trey staff
Replied on Sep 23, 2013 - 07:59

Hello James,

Any modern browser (incl. of course IE10 and Firefox) should ask you if you want to include notes in the printout, but unfortunately, we're currently experiencing an issue with this feature and we're working on a fix right now. Sorry for the inconvenience.


Best regards,
David

NH
Noreen Husain premium
Replied on Sep 24, 2013 - 19:59

This issue still exists and it is holding up quite a bit of my work and the work of my managers... any way to expedite this repair pretty please??

RM
Randolph Miller premium
Replied on Sep 25, 2013 - 05:13

All,

Todoist (web version v170) seems to be printing Task Notes properly from Chrome (29.0.1547.76 m), Firefox (24.0) and IE (10.0.9).


Best regards,
Randy Miller

T
Terry
Replied on Sep 25, 2013 - 13:20

Hi,

It is working when selecting to filter for "today, 7 day, etc." It doesn't work when projects are selected.

I've tried this on Chrome (29.0.1547.76) on a Mac.

Terry

NH
Noreen Husain premium
Replied on Sep 25, 2013 - 13:22

Still not working for me Randolph... I have a big meeting tonight and tomorrow night and use this program for those boards, and currently cannot deliver because of it =(

Brendon Wadey staff
Replied on Sep 25, 2013 - 13:47

Hi,

We are very sorry for the inconvenience and we are working very hard to resolve the note related issues. We are hoping to have this solved soon.

I would suggest clearing the cache for your browser and trying again.

Thanks,
Brendon.

RM
Randolph Miller premium
Replied on Sep 25, 2013 - 13:52

@Terry,

I can confirm your findings; Task Notes do not print from a Project view, only from a query result.


@Noreen,

Are you trying to print Tasks from within a Project view, or when you have the results of a query displayed?



Best regards,
Randy Miller

NH
Noreen Husain premium
Replied on Sep 25, 2013 - 13:55

I am printing within a Project view, because all of my accounts are separated into projects so I cannot work with a query of the last 7 days for example, because it would show me my tasks for different projects, which does not serve my purpose..

NH
Noreen Husain premium
Replied on Sep 25, 2013 - 13:56

(I have always printed from a project view unless the last few days ago when it stopped working)

Brendon Wadey staff
Replied on Sep 25, 2013 - 14:25

Noreen,

We are looking into it now, this information does help.

Thanks,
Brendon.

NH
Noreen Husain premium
Replied on Sep 26, 2013 - 15:18

Thanks! Any update? I have follow up items from meetings now, and oversee about 30 accounts with each one having it's own section. This is really setting me back, a lot =(((

Brendon Wadey staff
Replied on Sep 26, 2013 - 15:26

Noreen,

Unfortunately there is no update on this. I am very sorry for the inconvenience, we do not have a timeframe, but we are working on it.

Thanks,
Brendon.

NH
Noreen Husain premium
Replied on Oct 01, 2013 - 13:52

It works now, THANK YOU!!!!!

B
boazarch
Replied on Jan 12, 2014 - 21:23

Has the printing of notes been fixed? I want to know before I buy the premium version!!
This is something that G Tasks does not do.

Brendon Wadey staff
Replied on Jan 12, 2014 - 21:29

Hi,

A major update is coming very soon, this issue will be fixed at that time.

Regards,
Brendon.