+ Add Question

Task Notes Disappeared!!!! OMG

GG

HELP!
I had 35 very important notes saved under one of my tasks, and they all just disappeared!

How can I get these back?

Thanks!
Gary Grindley

All responses

Brendon Wadey staff
Replied on Sep 16, 2013 - 18:24

Hi Gary,

Sorry for the troubles. This is an issue on our end that we are resolving now. Your notes will be restored shortly.

Thanks,
Brendon.

David Trey staff
Replied on Sep 16, 2013 - 19:24

Hello Gary,

As Brendon said, we're working on recovering all this data, sorry for the inconvenience. In the meantime, if you've added these notes at least a day ago, you can recover them by importing one of your backup files which are created automatically. Please refer to this video for details: https://www.youtube.com/watch?v=U96Nco_but4


Best regards,
David