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Is it possible to have a timed task without a notification?

I have a daily, repeating task in my to do list. I don't really need an email, SMS or mobile notification for this task. Inclusion in my list is enough for me.

When I edit the reminders (by clicking the alarm clock icon), delete the default reminder and save, the state isn't saved. In other words, I'm not able to delete the default reminder.

Is this a bug or limited functionality?

All responses

David Trey staff
Replied on Sep 16, 2013 - 17:32 UTC

Hello Vishal,

The default "30 minutes reminder" is only going to be continuously attached if you have a default reminder method selected in Todoist's Settings -> Reminders. When you go there and pick "No default reminder", it will no longer be added.

You can then still add reminders to tasks, but only if you set them up manually, they won't be added automatically whenever you add a task with a due time.


Best regards,
David

Vishal Arora premium
Replied on Sep 16, 2013 - 18:21 UTC

David,

That seems like a very clunky solution to me. In most circumstances I appreciate the default reminder. That's why I set it so I don't have to manually add it. I get that it's automatically set but there should be functionality to remove it, on a task-by-task basis, if desired.

I don't get why I'm able to look at the reminders on a task, click the trashcan icon to delete and see the reminder removed from the list. Yet, when I click save, the reminder reappears.

It should either not allow the default reminder to be deleted, or more appropriately, actually remove it.

Brendon Wadey staff
Replied on Sep 16, 2013 - 18:26 UTC

Vishal,

When you remove this reminder, it should indeed stay removed. Which browser/plugin are you using when you do this? Please try clearing the cache for this browser, and then try again.

Thanks,
Brendon.

Vishal Arora premium
Replied on Sep 16, 2013 - 18:32 UTC

I don't think it's a browser-dependant thing. I get that behavior in using Chrome, Safari, the Chrome plugin and the OS X app.

I think I've figured it out though. When I edit the reminders (click alarm clock icon) and delete (click trash can), the reminder is indeed removed. But if I click "Save", the reminder is restored.

Seems like a bug.

Brendon Wadey staff
Replied on Sep 16, 2013 - 18:54 UTC

Vishal,

Right click on a task, Reminders. Press the Trash Icon to remove the reminder. There is no save button, clicking the X will close the window. It should then be changed.

Please confirm if this is how you accomplish it, and that it indeed does not work in Chrome, and others listed. I am not able to reproduce this issue.

Thanks,
Brendon.

Vishal Arora premium
Replied on Sep 16, 2013 - 19:10 UTC

It's much easier to show you than explain it.

Here is a video:

https://www.dropbox.com/s/pw00zk4qp3vekud/Todoist%20-%20Reminders%20Bug.mov

I don't access the reminders by right clicking, etc.. I do it by clicking on the task to go into edit mode and then clicking the alarm clock icon. I understand now that clicking "Save" is unnecessary. Regardless, clicking it shouldn't restore the reminder.

Forgetting everything else, the bug is: clicking "Save" restores the default reminder even if I've explicitly deleted it before.

Hope that explains it.

Brendon Wadey staff
Replied on Sep 17, 2013 - 01:33 UTC

Vishal,

Unfortunately I have had some issue trying to play that file. Are you able to upload it to YouTube and provide the link for it?

Thanks,
Brendon.

Vishal Arora premium
Replied on Sep 17, 2013 - 05:23 UTC

Brendon,

Give this link a try:

https://www.dropbox.com/s/t2cedpbq5owaqsm/Todoist%20-%20Reminders%20Bug%20-%20Wi-Fi.m4v

David Trey staff
Replied on Sep 17, 2013 - 11:38 UTC

Hello Vishal,

Thank you for the video,. This is actually somehow intended behavior. If you save a task that has a due time and have default reminders on, it will always add a default reminder to this task so when you try to remove it and then use "Save" which will again "add" a task with this date - in this moment the reminder gets added again.

To remove such reminder, please right-click on a task (don't left-click on it so that the input field will not be opened), go to "Reminders" and then remove the reminder from there.


Best regards,
David

Vishal Arora premium
Replied on Sep 17, 2013 - 15:28 UTC

That seems like faulty logic to me. I'd urge you to reconsider that functionality. I can't think of a single time when that would be the user's intended motive and therefore this is definitely a UX bug.

David Trey staff
Replied on Sep 17, 2013 - 17:23 UTC

Vishal,

I will pass it to the developers. The reason why I've said it's "somehow" intended is because there's of course no practical purpose for such behavior, but it's "intended" by the way our system adds a task. If a task is saved and it contains a due time, then a reminder is created.

This wasn't an issue until very recently as we've implemented the new reminder menu in the task input field as before the right-click menu was the only way to manage reminders. We'll look into this and will try to make the due date field smarter and behave appropriately when a reminder is removed and then changes saved.


Best regards,
David