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Todoist still not opening

J

Hi,
As per Brendon's suggestion yesterday, I have cleared my cache...then restarted my computer and again tried to open Todoist...and I am only getting to the My Account. Please help! (And I am using Windows.)
Thanks!
Jennifer

All responses

Brendon Wadey staff
Replied on Sep 12, 2013 - 15:18

Hi Jennifer,

Assuming that you are using our Desktop Application, please right click on the TD icon in the system tray (beside the clock) and choose "Home" which should reset you to the default area.

Let me know if that resolves the issue.

Thanks,
Brendon.

J
Jv premium
Replied on Sep 12, 2013 - 15:40

Hi Brendon,

Did that...can open Todoist.com from the icon. Was able to once open it from my regular desktop icon...but still couldn't get it to enlarge. (It stayed same size and entire rest of my screen became bright red.) How can I get it back to working from my desktop rather than Todoist.com? And how can I get it to maximize? (Should I uninstall and reinstall perhaps?) Thanks!
Jennifer

David Trey staff
Replied on Sep 12, 2013 - 16:07

Hello Jv,

Please reinstall the app and let us know if the issue persists and if it does - send a screenshot showing this issue (red screen?) to david@doist.io and brendon@doist.io


Best regards,
David

J
jfuentes001 premium
Replied on Mar 12, 2014 - 19:15

I observed that I must "quit" from the system tray icon to properly close down the application. If I try to close the application by clicking on the "x" in the upper right corner, the Task Manager shows that the todoist.exe is still running, and the application does not appear to launch. I think this is a bug.

If you end processes related to todoist in the task manager and you are able to relaunch like normal.

I am running Win 7 64-bit by the way.

Brendon Wadey staff
Replied on Mar 12, 2014 - 19:29

Hi,

Please refer to your other post for a reply. This is by design at this time.

Regards,
Brendon.