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why is this error message occuring in Outlook

R

Here is the error message I get when in Outlook:

Detailed technical information follows:
---
(Inner Exception)
Date and Time: 9/8/2013 9:47:52 AM
Machine Name: OWNER-PC
IP Address: fe80::4942:f62a:9195:bbcc%10
Current User: Owner-PC\Owner

Application Domain: DefaultDomain
Assembly Codebase: file:///C:/Program Files (x86)/OutlookTodoist/OutlookTodoistADX.DLL
Assembly Full Name: OutlookTodoistADX, Version=2.2.0.0, Culture=neutral, PublicKeyToken=null
Assembly Version: 2.2.0.0

Exception Source: OutlookTodoistADX
Exception Type: System.AccessViolationException
Exception Message: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
Exception Target Site: get_EntryID

---- Stack Trace ----
Outlook._MailItem.get_EntryID()
OutlookTodoistADX.DLL: N 00000 (0x0) JIT
OutlookTodoist.AddinModule.GetData(exp As Explorer)
OutlookTodoistADX.DLL: N 0084 (0x54) IL
OutlookTodoist.AddinModule.adxOutlookEvents_ExplorerSelectionChange(sender As Object, explorer As Object)
OutlookTodoistADX.DLL: N 0007 (0x7) IL
AddinExpress.MSO.ADXOutlookAppEvents.DoExplorerSelectionChange(explorer As Object)
OutlookTodoistADX.DLL: N 0008 (0x8) IL



(Outer Exception)
Date and Time: 9/8/2013 9:47:52 AM
Machine Name: OWNER-PC
IP Address: fe80::4942:f62a:9195:bbcc%10
Current User: Owner-PC\Owner

Application Domain: DefaultDomain
Assembly Codebase: file:///C:/Program Files (x86)/OutlookTodoist/AddinExpress.MSO.2005.DLL
Assembly Full Name: AddinExpress.MSO.2005, Version=7.2.4055.2005, Culture=neutral, PublicKeyToken=4416dd98f0861965
Assembly Version: 7.2.4055.2005

Exception Source:
Exception Type: AddinExpress.MSO.ADXExternalException
Exception Message: An error has occurred in the code of the add-in.
Exception Target Site: Object reference not set to an instance of an object.

---- Stack Trace ----


Is this there anything I can do about this? Thank you.

All responses

Brendon Wadey staff
Replied on Sep 08, 2013 - 13:29

Hi Robert,

We are experiencing some issues with our Outlook plugin and Windows app and are working on it. We hope to have some major updates soon.

For now please try this version (clear the cache for IE before installing) and let me know how it goes. https://d2dq6e731uoz0t.cloudfront.net/27d69392edce0cbd2d7128b9c74d070d/as/OutlookTodoist.Adx.exe

Thanks,
Brendon.

JV
J. Vis premium
Replied on Sep 10, 2013 - 07:58

Thanks. This new version works fine!