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Clicking on email links opens two tabs

LS

When I click on an email link in a task, two tabs for the same email are opened. I use the Thunderbird add-on and just downloaded the most recent version, which solved the problem of the emails not opening at all - but I still get two tabs.

Minor annoyance in a way, but when you're busy, it's - well, annoying!!

Thanks.

All responses

LS
Lisa Strand premium
Replied on Sep 05, 2013 - 10:17

Now I can't get the email links to open reliably, either.

Brendon Wadey staff
Replied on Sep 05, 2013 - 12:16

Hi Lisa,

To confirm, your adding these email links with the Thunderbird extension, and are opening within Thunderbird?

Please close it down and try clearing the cache for Firefox. If this does not help, is this with all emails, or only certain ones?

Thanks,
Brendon.

LS
Lisa Strand premium
Replied on Sep 05, 2013 - 12:39

I cleared the Firefox cache, and now the emails are opening so that's progress. However, I still get two open tabs every time I click an email link.

I am adding the email links with the Thunderbird extension and I'm also opening them with Thunderbird. I have tried several different emails and no matter which I click on, two email tabs open.

Brendon Wadey staff
Replied on Sep 05, 2013 - 13:03

Lisa,

Do you have any extensions installed for Thunderbird? If you disable all of them does this still happen?

Thanks,
Brendon.

LS
Lisa Strand premium
Replied on Sep 05, 2013 - 14:49

Yes, I had three extensions, not including todoist. I've disable those three, and restarted, and I still have the problem.

Brendon Wadey staff
Replied on Sep 05, 2013 - 15:41

Lisa,

I have been able to reproduce this and have let the developers know.

Also, it seems that the link will only work if you are on your Inbox, which I will let them know about this as well.

Thanks,
Brendon.

Brendon Wadey staff
Replied on Sep 05, 2013 - 15:48

Lisa,

We actually have an updated unreleased version of the Thunderbird extension and it appears these issues are fixed.

Let me know if they continue. https://d2dq6e731uoz0t.cloudfront.net/01a99fb769aaaba909818c2217cbe279/as/Todoist_for_THUNDERBIRD.xpi

Thanks,
Brendon.

LS
Lisa Strand premium
Replied on Sep 05, 2013 - 15:56

Thanks for the quick followup. Now I love todoist even more.

LS
Lisa Strand premium
Replied on Sep 05, 2013 - 16:21

That unreleased, updated extension solved the problem! Yay. Thanks much.