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Can't get SMS notification to work

CB

I am new to todoist and a major reason I went premium was to get reminders on my phone. I have the app installed. I have tried setting it up different ways and nothing. I am in the US. Have an Android phone. I want to be notified by text. I have the test and all 3 different numbers listed. Any suggestions?

All responses

David Trey staff
Replied on Sep 04, 2013 - 17:27 UTC

Hello Carole,

Please try to choose "International" as your carrier/location, make sure your phone number is added in this format: +1234567890 that is - with a plus sign, your country code and the number without spaces or dashes and then pick one of the Canadian hosts.

If this won't help and selecting the US host with your actual carrier won't work either, please send your phone number to david@todosit.com , I'll send 3 tests through our system and if they won't arrive either, I'll contact our SMS provider.


Best regards,
David

CB
Carole Bys
Replied on Sep 04, 2013 - 18:02 UTC

Thank you, that worked.