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can't seem to get app to work on Computer

J

can't seem to upload app on Windows 7 computer...works on Iphone and ipad...but icon won't stick on computer. It goes thru installation wizard fine...but then the icon disappears instantly from desktop= message said "bad request -missing files"

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David Trey staff
Replied on Sep 03, 2013 - 18:15

Hello Jeffrey,

Please confirm - you're downloading the app from our website at todoist.com/windows save the file locally, then right-click on it and choose "Run as Administrator", there are no errors during installation and then as you try to launch it, it crashes?

Please tell me:
- Are you the administrator on your computer?
- Do you have Microsoft .NET Framework 4.0 installed on your computer?
- Do you have Visual Studio Tools 2010 installed on your computer?

Please try to get the 2 software mentioned above from the Microsoft website, install them and let us know if it helps.


Best regards,
David