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IE8 error

G

Hi,
At work we have many constraints, including being restricted to using IE8.

Todoist works, but the browser always alerts about the following error:

Message: Script error
Line: 0
Char: 0
Code: 0
URI: https://d3ptyyxy2at9ui.cloudfront.net/71c441dbf4859e6e07b90d3f2fc6e10f.js.jgz

What causes this error? Is there any setting that I could ask to be tweaked to avoid it?

Regards,
Gilson

All responses

David Trey staff
Replied on Aug 28, 2013 - 13:33 UTC

Hello Gilson,

Unfortunately, we will no longer fully support IE8 anymore. Sorry for the inconvenience. Nonetheless, please let us know when exactly does this issue occur to make sure that it's indeed an IE8-related issue and not something else.


Best regards,
David

G
Gilson
Replied on Aug 28, 2013 - 13:40 UTC

Hi David,

No problem. The alert seems to appear when I add a new task.

Thanks,
Gilson

David Trey staff
Replied on Aug 28, 2013 - 13:45 UTC

Gilson,

Please clarify - it happens when you click on "Add task" at the bottom of the list in a project, use the "a" keyboard shortcut in a project, use the Ctrl+Q shortcut anywhere else or at the point where you click on "Save" or hit "Enter" to actually add/save the task?

Also, you could try to use the Todoist Anywhere bookmarklet and see if it also generates this issue: https://todoist.com/anywhere


Best regards,
David

G
Gilson
Replied on Aug 28, 2013 - 14:10 UTC

David,
Sorry, I was a little "lazy" testing the first time...
A more detailed test showed that adding items per se does not trigger the alert, but that it appears as soon as I hit the "Ctrl" key (before hiting the "Q" key).
I can enter new tasks clicking on the "Add task" link and by using the "a" shortcut without errors.
The Todoist Anywhere causes another alert as soon as I click on the bookmarklet:

Message: Object doesn't support this property or method
Line: 162
Char: 5
Code: 0
URI: https://todoist.com/anywhere/getJavaScript

Message: Script error
Line: 0
Char: 0
Code: 0
URI: https://d3ptyyxy2at9ui.cloudfront.net/ef7e6b6e7df4c975be36ebe1f4eebb39.js.jgz

Thanks,
Gilson

Brendon Wadey staff
Replied on Aug 28, 2013 - 17:51 UTC

Gilson,

Do you have Java installed on your system, and is it updated to the latest version?

Also, if you are limited by work, are you also running on a proxy server? Are you able to disable this, and does this resolve any issues? If there are any security software installed, firewall, does letting Todoist through (added to list of accepted) change any of these issues?

Thanks,
Brendon.

G
Gilson
Replied on Aug 31, 2013 - 14:54 UTC

Hi Brendon,
Sorry, it was a busy week, couldn't answer earlier...
Yes, java is installed and updated.
And even though I have admin rights to my machine, bypassing the proxy or firewall is against the company policies.
It seems I'll have to live with the warnings until IE is upgraded to the latest version.
It is fine as long as Todoist still works!
Thanks,
Gilson