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I cannot install the outlook add-in as it keeps putting it in the disabled section and you cannot enable it.

Any ideas?

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Brendon Wadey staff
Replied on Aug 27, 2013 - 19:35 UTC

Hi Mark,

What version of Outlook & Windows are you running? Do you have any security software/plugins that could be causing the issue?

Please try removing the version you have installed 100%, close Outlook, clear the cache for IE and install this updated version. https://d2dq6e731uoz0t.cloudfront.net/27d69392edce0cbd2d7128b9c74d070d/as/OutlookTodoist.Adx.exe

Thanks,
Brendon.