+ Add Question

Premium account on iPAD

RL

Are the premium account percs not included on the iPad App?

None of the features are available: iCal sync, SMS and email reminders etc.

All responses

Brendon Wadey staff
Replied on Aug 15, 2013 - 14:30

Hi Ray,

Please try logging out and back in again. You are Premium on our end so doing this should resolve the issues.

Thanks,
Brendon.

RL
Ray Linkous premium
Replied on Aug 15, 2013 - 14:52

Still no luck. Exactly how would you add a reminder on your iPad? None of the help literature shows you doing this from the iPad app itself, only from a browser. It is marketed as be fully functional on an iPad!

Thanks

Brendon Wadey staff
Replied on Aug 15, 2013 - 15:28

Ray,

Unfortunately, there are no Reminder options/menu on the iOS version of Todoist. We are looking to add this in the near future. For now to create a reminder you would have to add something such as <remind tod at 2pm> at the end of the task name.

I was just offering steps to confirm that you were indeed Premium.

Thanks,
Brendon.

M
mariainpgh premium
Replied on Aug 20, 2013 - 20:52

I use my ipad for pretty much all my personal tasks, so really need to be able to use all the premium features on the ipad for it to be worth it to me.

R
ryan.bince premium
Replied on Sep 13, 2013 - 21:11

I just upgraded to the Premium version because your website explicitly states that the Premium features apply across all platforms. I am furious to discover that this is not the case and the ipad Premium version is almost identical to the ipad free version. There is no contact information whatsoever on your website to email or call someone to talk about this. Please refund my money now or I will be reporting this nonsense.

David Trey staff
Replied on Sep 14, 2013 - 06:00

Hello Ryan,

The Premium upgrade applies to all platforms. If you can't see the changes on the iPad app, please log out and back into it and make sure you're logged into the same account as on other platforms.

The Premium version will include: labels, filters, color-coding, push notifications/reminders, task notes etc.

If you're no longer wish to use the service, though, please post the order reference ID of your payment and we'll refund it.


Best regards,
David

R
ryan.bince premium
Replied on Sep 17, 2013 - 21:17

Order Reference ID# M3NXMGJKTT

Brendon Wadey staff
Replied on Sep 17, 2013 - 22:21

Ryan,

Unfortunately that is not a correct ID number. Please make sure you have copied it correctly from the email.

Thanks,
Brendon.

C
Chris premium
Replied on Sep 27, 2013 - 12:59

If you want to set a reminder on the iPad, type <remind _____>

Like if you need to go shopping tomorrow at 4, type "Buy groceries <remind tomorrow at 4 PM>"

I don't know how I found it exactly, but it does work.

Sabrina Renee Chong premium
Replied on Dec 18, 2013 - 06:00

I have been using todoist diligently for almost 1.5 years. It's disappointing to know that I am unable to set a simple thing as a reminder on my iPhone or iPad. Lost opportunity for productivity

David Trey staff
Replied on Dec 18, 2013 - 06:23

Hello Sabrina,

You can set a reminder through the iOS app. Although there is no UI for it yet (but we'll add it), you can type <remind tod at 2pm> within the tasks' name to set a reminder.


Best regards,
David