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Outlook Crash Report

Hello,

Todoist Outlook plugin crashed on me today. A few details:
-Outlook 2013
-Windows 7

Restarted Outlook and Todoist plugin works.

Below is the crash report:

Detailed technical information follows:
---
(Inner Exception)
Date and Time: 8/15/2013 9:38:23 AM
Machine Name: E610-16703
IP Address: fe80::1de7:253f:57ea:c401%12
Current User: 2D\james.barry

Application Domain: DefaultDomain
Assembly Codebase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
Assembly Full Name: System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Assembly Version: 4.0.0.0

Exception Source: System.Windows.Forms
Exception Type: System.UnauthorizedAccessException
Exception Message: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
Exception Target Site: GetHref

---- Stack Trace ----
System.Windows.Forms.IHTMLLocation.GetHref()
System.Windows.Forms.dll: N 00000 (0x0) JIT
System.Windows.Forms.WebBrowser.get_Document()
System.Windows.Forms.dll: N 0042 (0x2A) IL
Todoist.WinForms.Controls.IeBrowser.get_IsLive()
System.Windows.Forms.dll: N 0000 (0x0) IL
WindowsTodoist.Services.BrowserServiceBase.ShowItem(myJson As OutlookJson)
System.Windows.Forms.dll: N 0000 (0x0) IL
OutlookTodoist.AddinModule.adxOutlookEvents_ExplorerSelectionChange(sender As Object, explorer As Object)
System.Windows.Forms.dll: N 0026 (0x1A) IL
AddinExpress.MSO.ADXOutlookAppEvents.DoExplorerSelectionChange(explorer As Object)
System.Windows.Forms.dll: N 0008 (0x8) IL



(Outer Exception)
Date and Time: 8/15/2013 9:38:23 AM
Machine Name: E610-16703
IP Address: fe80::1de7:253f:57ea:c401%12
Current User: 2D\james.barry

Application Domain: DefaultDomain
Assembly Codebase: file:///C:/Program Files (x86)/OutlookTodoist/AddinExpress.MSO.2005.DLL
Assembly Full Name: AddinExpress.MSO.2005, Version=7.2.4055.2005, Culture=neutral, PublicKeyToken=4416dd98f0861965
Assembly Version: 7.2.4055.2005

Exception Source:
Exception Type: AddinExpress.MSO.ADXExternalException
Exception Message: An error has occurred in the code of the add-in.
Exception Target Site: Object reference not set to an instance of an object.

---- Stack Trace ----

All responses

David Trey staff
Replied on Aug 15, 2013 - 13:22

Hello James,

Thank you for your report. If this happens again, could you please try to delete the plugin (it's listed as OutlookTodoist in Programs and Features) and then install this version: https://d2dq6e731uoz0t.cloudfront.net/27d69392edce0cbd2d7128b9c74d070d/as/OutlookTodoist.Adx.exe and see if it fixes it? Sorry for the inconvenience.


Best regards,
David