+ Add Question

Interface in outlook plugin

AB

I have a problem with the interface in my Outlook plugin.
The settings have changed in a way that makes the interface too wide. I cannot see everything.

How do I change it back?

(I use Outlook 2013.)

Thanks!

All responses

David Trey staff
Replied on Aug 07, 2013 - 11:33

Hello Anne,

Most likely you now see the full web-version within the Outlook pane, is that correct? If so, please try to use the "Logout Todoist" button which should forward you to the correct login page. If it won't - try to delete IE's cache and cookies (our plugin uses IE to connect).


Best regards,
David

AB
Anne Bergenholtz
Replied on Aug 07, 2013 - 11:52

Dear David,

That seems about right.
Unfortunately none of the above works.

Any ideas?

Thanks,
Anne

David Trey staff
Replied on Aug 07, 2013 - 12:38

Anne,

If the "Logout Todoist" button from Outlook's Add-ins tab doesn't work, please try to use the "Reload" option instead.

If that won't help either, try to uninstall the plugin (it will be listed as OutlookTodoist is Programs and Features) and then install this version: https://d2dq6e731uoz0t.cloudfront.net/27d69392edce0cbd2d7128b9c74d070d/as/OutlookTodoist.Adx.exe


Best regards,
David

AB
Anne Bergenholtz
Replied on Aug 07, 2013 - 13:19

That did the trick!
Thank you very much for your help.

Best regards,
Anne