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After registered I don't see premium features

SM

Hi There,

I have got Premium Upgrade Receipt but when I am logged in I don't see the features.

Thanks,
saar

All responses

David Trey staff
Replied on Aug 02, 2013 - 06:37

Hello Saar,

Please try to log out and back into your account and if this won't help - log out, then clear your browser's cache and then log back in.


Best regards,
David

FW
Frank Wible premium
Replied on Aug 02, 2013 - 10:06

Yeah, same issue here. Makes me a little nervous when this happens. I logged out on all devices (including iPhone) and logged back in. Cleared Cache....still nothing. Not sure how long I should wait.

David Trey staff
Replied on Aug 02, 2013 - 10:14

Hello Frank,

According to our database, your account is Premium. Please make sure that you;re logging into the same account that you've upgraded using the same method (either Google Login or manual login) and please try to log out and back in again. Sorry for the inconvenience.


Best regards,
David