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Items deletes and moves permanently

R

New iPhone app is unuseful. It just messing things up. Everyday it moves and deletes my tasks. I have iPhone 4 with iOS 6.1.3. I loved your previous Todoist app and I know that building great software isn't easy, but you guys have to make something with this. Thanks.

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David Trey staff
Replied on Jul 31, 2013 - 06:19

Hello Ruslan,

We're sorry to hear that, this is the first report about something like this. Please clarify:
- Are you certain that you always log into the same account across all platforms?
- Are you syncing your data before using Todoist across platforms?
- Can you somehow reproduce this issue? Are there any particular steps that we can go through to confirm this issue?


Best regards,
David