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Tasks not carried over from web to mobile

TJ

Hi, I just downloaded the Todoist app for my ipad, and iphone. When I log in with my same details as I use on the website, none of my tasks are shown.
I also had the outlook plugin and that lost all of my current tasks too. The only way to see them is to use the website.
Help!

All responses

David Trey staff
Replied on Jul 23, 2013 - 10:03

Hello Tim,

Please log out and back in through all apps, make sure you use the same login method (direct login, not Google login, unless that's the method you use on the web as well) and perform a sync manually. On mobile - by pulling down your task or project list, in Outlook using the sync icon in the bottom-right corner.


Best regards,
David

TJ
Tim Jones
Replied on Jul 23, 2013 - 10:20

Perfect, thank you very much.
Seems I was logging in with a google account on one, and not on the other.
100% user error!