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thunderbird td screen coming up blank

K

Hi, I click on the td button and then a side pannel comes up with
a blank screen. right click only says refresh. all it does it turn the td screen white. no menues, or buttons, or anything to add a task etc.
thanks!

All responses

David Trey staff
Replied on Jul 11, 2013 - 13:29

Hello,

Please allow third-party cookies in Firefox and let me know if the issue persists.


Best regards,
David

K
k
Replied on Jul 11, 2013 - 13:39

from thunderbird? how?

David Trey staff
Replied on Jul 11, 2013 - 13:44

Please do this in Firefox. Go to Firefox's Options -> Privacy, from the "History" drop-down menu select "Use custom settings for history" and then you'll be able to allow third-party cookies.

In Thunderbird itself, you can also go to Options -> Security and make sure cookies are accepted in general.


Best regards,
David

K
k
Replied on Jul 12, 2013 - 01:23

hi i dont' have the firefox browser installed.

David Trey staff
Replied on Jul 12, 2013 - 05:30

Please clarify - have you tried to enable cookies just in Thunderbird? If this didn't help, could you please try to install Firefox and see if it helps?


Best regards,
David