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'OutlookTodoist' has fired an exception

SS

Date and Time: 10/07/2013 10:13:26
Machine Name: 221625-LC
IP Address: fe80::a8de:d566:ed5e:98f9%13
Current User: WBF\simon

Application Domain: DefaultDomain
Assembly Codebase: file:///C:/Program Files (x86)/OutlookTodoist/AddinExpress.MSO.2005.DLL
Assembly Full Name: AddinExpress.MSO.2005, Version=7.2.4055.2005, Culture=neutral, PublicKeyToken=4416dd98f0861965
Assembly Version: 7.2.4055.2005

Exception Source:
Exception Type: AddinExpress.MSO.ADXExternalException
Exception Message: An error has occurred in the code of the add-in.
Exception Target Site: Object reference not set to an instance of an object.

All responses

David Trey staff
Replied on Jul 10, 2013 - 10:43

Hello Simon,

Please uninstall the plugin (it's listed as "OutlookTodoist" in Programs and Features) and install this version: https://d2dq6e731uoz0t.cloudfront.net/02cd062715e057dfa9ee118565c79108/as/OutlookTodoist.Adx.exe


Best regards,
David

M
Makarand premium
Replied on Sep 13, 2013 - 13:52

Hi

I had same error, installed new version, it is still throwing exception -

Detailed technical information follows:
---
(Inner Exception)
Date and Time: 13/09/2013 14:49:41

Application Domain: E:\Program Files\OutlookTodoist\
Assembly Codebase: file:///E:/Program Files/OutlookTodoist/Todoist.WinForms.Xilium.DLL
Assembly Full Name: Todoist.WinForms.Xilium, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
Assembly Version: 1.0.0.0

Exception Source: Todoist.WinForms.Xilium
Exception Type: System.NullReferenceException
Exception Message: Object reference not set to an instance of an object.
Exception Target Site: ExecuteJs

---- Stack Trace ----
Todoist.Controls.WebControlEx.ExecuteJs(js As String, args As Object[])
Todoist.WinForms.Xilium.DLL: N 0141 (0x8D) IL
WindowsTodoist.Services.BrowserServiceBase.ShowItem(myJson As OutlookJson)
Todoist.WinForms.Xilium.DLL: N 0058 (0x3A) IL
System.Action`1.Invoke(obj As T)
Todoist.WinForms.Xilium.DLL: N 00000 (0x0) JIT
OutlookTodoist.AddinModule.adxOutlookEvents_ExplorerSelectionChange(sender As Object, explorer As Object)
Todoist.WinForms.Xilium.DLL: N 0027 (0x1B) IL
AddinExpress.MSO.ADXOutlookAppEvents.DoExplorerSelectionChange(explorer As Object)
Todoist.WinForms.Xilium.DLL: N 0008 (0x8) IL



(Outer Exception)
Date and Time: 13/09/2013 14:49:41

Application Domain: E:\Program Files\OutlookTodoist\
Assembly Codebase: file:///E:/Program Files/OutlookTodoist/AddinExpress.MSO.2005.DLL
Assembly Full Name: AddinExpress.MSO.2005, Version=7.2.4055.2005, Culture=neutral, PublicKeyToken=4416dd98f0861965
Assembly Version: 7.2.4055.2005

Exception Source:
Exception Type: AddinExpress.MSO.ADXExternalException
Exception Message: An error has occurred in the code of the add-in.
Exception Target Site: Object reference not set to an instance of an object.

---- Stack Trace ----


-M

David Trey staff
Replied on Sep 13, 2013 - 13:56

Hello Makarand,

We're very sorry for the inconvenience, we're currently rewriting our plugin and will address all issues the current version has.


Best regards,
David

PF
Preston Fitzgerald
Replied on Sep 16, 2013 - 20:19

i am trialing this plug-in and just started seeing the same error. Any idea when you this will be fixed. I was planning to get Premium but not until it stops crashing my Outlook.

Thanks

David Trey staff
Replied on Sep 16, 2013 - 22:27

Hello Preston,

Unfortunately, we can't give you any specific ETA when we'll have the new rewrite of our plugin, we hope it'll be done within a couple of weeks, though. Sorry for the inconvenience.


Best regards,
David

FB
Frederick B Barkow premium
Replied on Sep 23, 2013 - 16:12

This worked for me... Running Outlook 2010 on Win-7Pro 64-bit.

Thanks

Mark Hulett premium
Replied on Nov 18, 2013 - 16:38

Hi David,

Do I use the same link above for the error in my case?


Application Domain: C:\Program Files (x86)\OutlookTodoist\
Assembly Codebase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
Assembly Full Name: System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Assembly Version: 4.0.0.0

Exception Source: System.Windows.Forms
Exception Type: System.ObjectDisposedException
Exception Message: Cannot access a disposed object.
Object name: 'IeBrowser'.
Exception Target Site: get_AxIWebBrowser2

---- Stack Trace ----

Mark Hulett premium
Replied on Nov 18, 2013 - 16:41

BTW running Outlook 2013 W7 ENT SP1 64bit, IE8

Brendon Wadey staff
Replied on Nov 18, 2013 - 17:13

Hi Mark,

Yes, you can give the one listed above a try, though again we are still working on this major update and hope to have it released soon.

Thanks,
Brendon.

Mark Hulett premium
Replied on Nov 19, 2013 - 15:05

Hi,

I get an error the setup files are corrupt, anyone else having this issue?

David Trey staff
Replied on Nov 19, 2013 - 16:23

Hello Mark,

Please tell me, are you trying to install the latest version from https://todoist.com/outlook ? Did you download it within the last 1-2 weeks?

If so, please try this earlier version and see if it works: https://d2dq6e731uoz0t.cloudfront.net/27d69392edce0cbd2d7128b9c74d070d/as/OutlookTodoist.Adx.exe


Best regards,
David

Guy Bower premium
Replied on Aug 03, 2014 - 23:25

Hi there,
Is there any update to this issue? I have the Premium version. Win8, outlook 2010 and have stated getting this issue.

I have un/reinstalled and no change. Strangely, it has not happened since day 1. It's only been happening for the last few weeks.

Error file attached (although it looks the same as the others).

Thank you,
Guy

Brendon Wadey staff
Replied on Aug 04, 2014 - 15:27

Hi,

There has been a few updates since this last post, but we are still looking into issue with our Outlook plugin. Please make sure you are using the latest version from our website.


Regards,
Brendon