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Order of tasks incorrect

P

In my today view, the order of tasks isn't based on priority, it seems to be random. None of the tasks have a time assigned to them. If I change the order manually, the order gets messed up after a refresh.

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David Trey staff
Replied on Jul 09, 2013 - 16:08

Hello Pranay,

Please tell me, do your tasks have due times? If not, can you remember when exactly this happened? We've had a couple of similar reports in the past, but unfortunately, we can't identify the source of this issue unless we'd know how it can be triggered for the first time.


Best regards,
David

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Pranay premium
Replied on Jul 09, 2013 - 18:36

Hi David,
I mentioned in my comment above that none of the tasks have a due time associated with them. The issue is happening right now, I have 5 items in the view, all with the same label, two of them are recurring.

Brendon Wadey staff
Replied on Jul 09, 2013 - 20:29

Pranay,

Have you tried logging out, clearing the cache for your browser and logging back in? Does this solve the issue.

As David said, we have had similar reports but unfortunately we are un-able to identify the source of this problem. This problem does normally solve itself after a certain amount of time.

Sorry for the inconvenience. We are looking into it as much as possible. Any information you can provide about your daily usage could help us solve the issue.

Thanks,
Brendon.

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Pranay premium
Replied on Jul 09, 2013 - 20:35

I have performed these steps multiple times with no luck, the issue occurs often.

Brendon Wadey staff
Replied on Jul 10, 2013 - 00:29

Pranay,

As I mentioned above, We are looking into it as much as possible. Any information you can provide about your daily usage, system information, could help us solve the issue.

Sorry for the inconvenience

Thanks,
Brendon.