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Inbox

Please tell me there is a way to turn off the inbox. I understand it's a great feature for some people, but I liked not having to set the project EVERY time I entered a task. My top project was where most of my tasks belonged, so I only needed to change it occasionally.

All responses

David Trey staff
Replied on Jun 30, 2013 - 20:51 UTC

Hello Christy,

Unfortunately, it's not possible to remove the Inbox project, but if you add most of your tasks to a different project, you can enter this project and use the "Add task" link at the bottom which will also allow you to add multiple tasks very quickly.


Best regards,
David

P
Pranay premium
Replied on Jul 08, 2013 - 14:23 UTC

Agree with Christy, there should be a way to choose a default project. Inbox should not automatically be set as the default.

SS
susan serra premium
Replied on Jul 08, 2013 - 16:06 UTC

I'm sorry, but where is the inbox? is it on the web version? I have premium and can't see it.

Brendon Wadey staff
Replied on Jul 08, 2013 - 16:43 UTC

Susan,

It's available on most platforms. Please make sure you have refreshed your browser/app to receive the latest version. If that does not help, logging out and back in again could resolve it.

Thanks,
Peter.

SS
susan serra premium
Replied on Jul 08, 2013 - 16:46 UTC

I'm in Chrome in a PC, windows 8. I logged out and back in again and don't see it.

Andreas N. premium
Replied on Jul 08, 2013 - 17:08 UTC

I don't see the inbox either.
Neither in Chrome, Firefox, Internet Explorer, Windows app nor Android.

Is this a new feature?

David Trey staff
Replied on Jul 08, 2013 - 18:12 UTC

Hello,

Please tell me - are you participating in our iOS beta testing? If so, the Inbox project should be enabled on your accounts at the top of your project list.


Best regards,
David

SS
susan serra premium
Replied on Jul 08, 2013 - 18:15 UTC

I don't think so. When will it be released to everyone?

David Trey staff
Replied on Jul 08, 2013 - 18:21 UTC

Susan,

The new iOS app will be released very soon, it's in late beta stage, we're just finishing some minor issues and it'll be in the Store soon :)


Best regards,
David

Andreas N. premium
Replied on Jul 08, 2013 - 18:28 UTC

Ah, okay, I understand, the inbox only exists in iOS beta.
No, I am not in the iOS beta testing.

Will the inbox come to the Web app and the Android app, too?

David Trey staff
Replied on Jul 08, 2013 - 18:32 UTC

Andreas,

Yes, it will be available across all platforms.


Best regards,
David

Andreas N. premium
Replied on Jul 08, 2013 - 18:35 UTC

David,

Thank you. That's a nice new feature. :-)

Best regards,
Andreas

GK
G Klein premium
Replied on Jul 14, 2013 - 22:34 UTC

Another vote to provide the option to change the default project from - or to "turn off" - Inbox. Great feature if it works for your needs, but not at all great if it doesn't, and it's making me a little crazy since I have to manually change the project with every single task that I add. It shouldn't be a forced parameter without at least an option to get rid of it or remove it as the default - just like changing one's start page view. Please consider. Thanks, David!

L
Lauren premium
Replied on Jul 20, 2013 - 14:32 UTC

Another vote to turn off the inbox - what is the point of it?
Don't want it, don't use it - just annoys me

Andreas N. premium
Replied on Jul 20, 2013 - 17:27 UTC

I like the new inbox!

Amir Salihefendic staff
Replied on Jul 20, 2013 - 17:39 UTC

We are not huge fans of changes, but sometimes we must move the service forward and we think having a default project for every user can make Todoist a lot better, especially on plugins and mobile apps (that most of you use). For example, if we do a plugin for Gmail then we can simplify the interface as you will not be forced to select a project first when you add an email as a task.

Best regards,
Amir

Christy premium
Replied on Jul 20, 2013 - 17:47 UTC

I'm fine with having a default project, I just want to be able to choose what it is.

J
Jason
Replied on Jul 20, 2013 - 19:41 UTC

I'm with Christy, Lauren, and G Kleln. You need to get your heads out of the sand and listen to your user base instead of defending your new feature. This is going to annoy people to death until they ultimately stop using your product!

Whether the Inbox is there or not is not the issue. You simply need to allow it to float up or down in the list like the rest of the projects, so that it is not always at the top and is not the first option in the dropdown menu for adding new tasks.

David, I've been using Todoist for well over a year, and I can probably count on one hand the number of times I've actually selected a project and added tasks to it en mass. That's simply not the way people's minds work, and it's not the way they use the tool. The objective should be to minimize the number of keystrokes and mouse clicks required to perform basic tasks, and right now, you are moving in the wrong direction with adding the Inbox project.

P
Pranay premium
Replied on Jul 20, 2013 - 21:01 UTC

Hi Jason,
Very well said. The Inbox feature is not the first feature that has been down the throat of customers without any option to disable or set as default. Seems to be happening a lot in the past few months. Users are told just to "deal with it."

Entering an item in to your To Do list should be quick and easy, but alas, our complaints are probably going to fall on deaf ears.

A
Austin
Replied on Jul 20, 2013 - 22:42 UTC

I'm joining the crowd that the inbox really needs a way to be disabled. The majority of my tasks go into a single project, so the new inbox is slowing me down and adding extra steps to a process that already worked. I can see why it might be a nice feature, but it's just not going to work for all of us.

Kakaxa premium
Replied on Jul 20, 2013 - 23:52 UTC

Inbox is good.

Zachary Richheimer premium
Replied on Jul 21, 2013 - 05:18 UTC

I also don't think it serves any useful purpose...
You're wasting development resources on something your users don't want. You really should be fixing up the mobile apps with new features as opposed to make minor changes that generally annoy your users.

U
Unknown
Replied on Jul 21, 2013 - 11:20 UTC

per david@staff in another thread, inbox is there so that on mobile app, user won't need to select a project upon entering a new task. Good intention but bad implementation:

1. on android, I still need to pick a project. yes, inbox is one of the options but there is no default. I must pick a project before the task can be entered.
2. now inbox is the default project on web app, where I enter most of my tasks.
3. end result: I now need to select a project on both web app and mobile app. The developers just made my life a lot harder by trying to solve a problem I do feel need attention (default project on mobile) but is not a huge problem overall as I enter most tasks on web.

Suggestion:

show user's top 3 projects based on recent activity (e.g. last 3 days) and default to the most active project, with radio buttons to allow easy switch between projects. with a fourth button for "others".

I agree with jason complaining here is likely going to have no effect. The only way is to vote by your money, which I am very intended to do at this point (after Karma, Calendar, ...).

I entered "search for a better to do list app" in my inbox.


L
Lauren premium
Replied on Jul 21, 2013 - 11:24 UTC

Amir - I am happy to select a default project but I don't want the inbox it is useless - I don't need it and I don't want it. I pay for this service so I should not have to use a feature I don't want to use and is of no benefit to me. It was not there when I signed up.

Some ideas just are not good - listen to your customers and fix the issue. What you have implemented is a negative. Make it optional

SS
susan serra premium
Replied on Jul 21, 2013 - 11:42 UTC

The new inbox is awesome, just saw it on web version. I had a project named Inbox at the top, now I'll dismantle that and I have a distinctive icon. Much better. I can throw things into todoist very quickly from email, allowing me to continue to work toward a low number of emails and then deal with those in the todoist inbox when I can. Thank you!

Kakaxa premium
Replied on Jul 21, 2013 - 12:01 UTC

default inbox for quick entering tasks, sending emails and for future receiving task from other people is really good step!

Nearly every task manager has it, so I am little surprised with some folks and their negative reactions.

Todoist goes better and better, thanks to Amir and his team!

Some implementations are the best of industry, the new search is way ahead competition. Quick, partially, advanced, included notes and completed in second round.

U
Unknown
Replied on Jul 21, 2013 - 12:12 UTC

@Kakaxa

I agree having an inbox is a good thing. The bad part is that 1) it forces everyone to use inbox as the default and no way to change it. With the wrong default, the user need to change a setting every time a task is entered; 2) on android, user still need to manually pick a project (inbox is one of them). So there is still no default project, not even a forced default.

D
DoomStar
Replied on Jul 21, 2013 - 18:39 UTC

Please, make it tunable in my settings

DW
Darren Woods
Replied on Jul 21, 2013 - 19:08 UTC

I'm a long term user of ToDoist and GTD. An Inbox is something a lot of people use but any reduction in flexibility of this app is a bad thing. The user has to be allowed to turn it off. If users need a default project to send tasks to then allow users to specify one of their own. This is a really poor move by ToDoist and I've been disappointed with most of the recent additions to the app.

CG
Chuck Grilliot premium
Replied on Jul 21, 2013 - 19:17 UTC

Agree with all the comments above that there should be an option to disable the Inbox. Some may like it, but I have no use for it. It's just an annoyance that I can't turn off.

MS
Mich Sampson premium
Replied on Jul 21, 2013 - 20:48 UTC

I don't need or want the inbox. If it has to be there to allow for users who need a default project, at least let me have the power to shunt it down the left-hand list of projects (ie. in the same way that I can move other projects up and down the list) so that it isn't in the way of my day-to-day work. Please.

David Trey staff
Replied on Jul 21, 2013 - 21:39 UTC

Hello,

Thank you for your feedback. We understand your frustration as any change to a system you're used to for a long time may seem intrusive and we're sorry to hear that you consider it a very problematic feature, but - you can still always add tasks to any projects you want. They will not all automatically be added to the inbox.

By entering a project or choosing it from the drop-down list of the Quick Add feature, you can add a task to any other project right away. On mobile apps, the inbox will soon be the default choice so you won't have to select a project. This is a very useful feature, anytime you have a task that doesn't have a specific context or shouldn't be a part of any regular project, you can put it into the inbox, but again - you don't have to add any tasks there if you don't want to.

We hope you give this feature a try, continue to use Todoist as always or, if you already have a default inbox project, now you can use the more distinguishable inbox :)


Best regards,
David

MS
Mich Sampson premium
Replied on Jul 21, 2013 - 21:45 UTC

Hiya David,

And how about (on the webpage opening screen) being allowed to move it down the list like any other project?

Mich

David Trey staff
Replied on Jul 21, 2013 - 21:47 UTC

Hello Mich,

We will soon implement some great new improvements to our UI and the new inbox will be much more distinguishable from other projects.


Best regards,
David

U
Unknown
Replied on Jul 21, 2013 - 21:52 UTC

Dear David,

I did give the new inbox a try and I DO NOT LIKE IT. Did you hear us!!!!

Here is why: I use the quick add feature of chrome extension and on the web to add my tasks. I rearrange the projects so that the project I work on most flows to the top and thus is the default when I use quick add. Now, with inbox as my default, I need to click on inbox and then click on my project. So that is two extra clicks. I have added ~1200 tasks since I become a premium user less than a year ago.

So this change will force me to make at minimum an extra 2400 clicks if I continue to use todoist in the coming year.

please let me hide the inbox and save those clicks.

Amir Salihefendic staff
Replied on Jul 21, 2013 - 21:52 UTC

Mich, inbox is not meant to be a regular project and you can see this in for example our new iOS app:
http://cl.ly/image/180G12081w2a

We will bring this to all of our platforms - - so you can add tasks from anywhere without thinking about which project they belong to. For example, you will be able to easily add tasks to a day or a label (which you now can't do - - you can only add a task to a project). We think this makes sense and will make Todoist much more versatile.

Best regards,
Amir

A
Austin
Replied on Jul 21, 2013 - 22:19 UTC

@David

While it's nice to have a default inbox on mobile, i actually liked that the app forced me to select a project when adding each task. It forces me to keep everything organized right away.

Similarly, on the web version, I typically use the add button in the top right, and I sort my projects so that the one that I am currently using the most is at the top and acts as the default for the add button. With the inbox there, I'm constantly ending up with tasks in the inbox when i want them to be in a certain project. This is very different from an "inbox" feature, as it sometimes changes several times a week.

Another note - it's a pain right now to move tasks between projects. If I accidentally add a task to the inbox, i have to go to the inbox, click the settings icon -> move to another project -> choose the project. That adds an additional 4 clicks to the first project I need to move and 3 additional clicks to all others. With a dozen tasks, that quickly adds up to 37 clicks.

Even though I may get extra karma (which can be disabled, like we are asking for the inbox), I don't want to have to have a daily recurring task reminding me to move things from the inbox into other projects.

If you are going to be making significant changes to the inbox that will make it look/operate less like a typical project, please allow us a way to disable it until the feature is more substantially developed.

This is the first new functionality that I've had issues with - everything else I've seen lately has been great.

I've been using the free version for 2 or 3 years, with no need for premium features, but If you add the functionality to disable the inbox, I will gladly pay for premium to show my appreciation.

David Trey staff
Replied on Jul 21, 2013 - 23:09 UTC

Hello Austin,

Thank you for your feedback. As Amir mentioned, the inbox will soon be more distinguishable from regular projects which will make it seem more separate than it is now, we'll implement these changes soon.

Regarding moving tasks between project - you don't have to right-click on a task and go thought the menus. If you're referring to the web-app, you can drag & drop it to a different project with one click.

Depending on how many tasks you add into the same project, if it's more than one at a time, you can do it much quicker from within the project itself. With Todoist Premium, the keyboard shortcuts / and # even make it possible to enter projects without using the mouse (/ makes the search box active and # opens project selection).


Best regards,
David

C
Cheryl
Replied on Jul 22, 2013 - 01:31 UTC

I am disappointed to see that despite extensive constructive criticism, the new Inbox feature continues to be defended. I understand that some use this feature in other contexts; however, the issue is not about having difficulty with change, it is about Paying Customers expressing frustration with a feature that is inflexible and consumes the valuable time of those who are obviously already striving to be as efficient as possible (per their use of Todoist at all). I agree with those who have calculated the increased number of clicks required to move or enter a task. For a business owner, that time equals lost income. If some appreciate it, that is wonderful. For others who are burdened or slowed by the feature, it should certainly at least have the flexibility of removing or moving the option to the bottom of the list. In my use of Todoist, I have ordered my projects by usage. Inbox is certainly not a priority for me, and in fact, adds yet another step to my day. "Cleaning out my inbox" daily is not another task I want to add to an already overbooked and demanding business day. If I am going to "clear my brain of ideas," I am going to take the extra 1 second to assign it to a project rather than wasting minutes later in my day to access my list via the web and move inbox notes to a project. I reiterate that the lack of satisfaction with the feature has nothing to do with change, which is, frankly, quite insulting, as many of your users are responsive and embrace change as a matter of day-to-day business and personal interactions. I believe the consensus is that flexibility and efficiency are key. I'm certain word of mouth has assisted Todoist in it's growth, as I have recommended it repeatedly through the years. Unfortunately, I must admit that I have halted that practice, as I consider Todoist a tool in running my business, much like a hard-working employee. If the employee is no longer operating to our business standards, s/he is terminated. Todoist is on probation.

DS
Daniel Sindhikara
Replied on Jul 22, 2013 - 04:22 UTC

Agree with many of the complaints here. Especially Cheryl's latest. The inbox feature is a hindrance to users who don't want to use it. It adds more clicks/taps. At least let us change the default project via settings.

KG
Kirill Gurbanov premium
Replied on Jul 22, 2013 - 10:09 UTC

I don't think it is that difficult to let us change the default project or disable an "Inbox".

Kenneth Baucum premium
Replied on Jul 22, 2013 - 15:08 UTC

Wow -- looks like Todoist hit a nerve with a lot of paying users -- I'm one of them.

We really need Todoist's help on issues like these, erring toward allowing flexibility to disable new features, rather than forcing all users to change (hey, Facebook, are you listening?).

As much fun as it is to use Todoist, I might find myself also adding a task to "find a new to do list app" that meets my needs as a user.

P
Pranay premium
Replied on Jul 22, 2013 - 15:16 UTC

I second Kenneth, Kirill, Daniel and ALL the others on this thread that have complained about not being able to change the default project.

It seems like a simple change/fix to satisfy all users. Those who want to use Inbox, will not change the default, those who don't can choose another project. It's a win win, but despite many articulate complaints on this thread, the Todoist team hasn't changed their stance or acknowledged the problem.

Kenneth Baucum premium
Replied on Jul 22, 2013 - 15:17 UTC

https://todoist.com/Vote/showProposal/1101/

GK
G Klein premium
Replied on Jul 22, 2013 - 16:57 UTC

I've now reached the point of being actually "angry" over this. I just went to add an important recurring task, one that would usually go into my own most frequently used project by default. Just as I was about to save it, I noticed once again that it was in the Inbox "project" where it likely would have gone unnoticed when it was time for the task to be attended to. Todoist is beyond fabulous, but part of why it is so loved is because of its approach as a USER-FRIENDLY, CUSTOMIZABLE platform that can be tweaked from one person to the next depending upon unique preferences and requirements. Come ON, brilliant creators. Your few comments contained within this thread give me further pause. If you think that we don't understand how to work around it, that is not the case. Those of us who prefer our own method simply don't want to spend the time doing so, nor do we want errors to occur because important tasks and reminders end up there accidentally. This has been articulated over and over, and it's such an easy fix. Why aren't you addressing this directly? Your participation thus far has been relegated to reiterating what we already know about how it functions. Something is just really off about this whole debacle. Would you please SPEAK directly to this issue and try to settle it once and for all? We are your fan base, your promoters, and we are exasperated for no good reason.

Andreas N. premium
Replied on Jul 22, 2013 - 17:00 UTC

I think it's not fair to threaten the Todoist team with looking for another task manager if they don't disable the inbox.

The team has a lot of great new ideas to improve Todoist and it's features. Todoist is a task manager that gets better and better and the team does a great job!

There are a lot of other task manager with a very slow development like RTM and I think they are no example.

I like the new inbox feature!

GK
G Klein premium
Replied on Jul 22, 2013 - 17:01 UTC

P.S. I forgot to add that I think the concept of AN Inbox is incredible for outside correspondence or for other uses. But again, just not as an unchangeable default. This is my last comment on the subject. I've spent enough time on this, and now I'm behind on my tasks. :)

Kenneth Baucum premium
Replied on Jul 22, 2013 - 17:08 UTC

@Andreas N. -- We don't need them to disable it -- we need them to make it optional. If we become slaves to the system, then we're doing it wrong. Computers work for us, not the other way around.

I agree that Todoist has done a lot of things well -- like Karma -- they made that optional, but I choose to use it. Others chose not to, but I didn't comment on whether they were being fair or not in their dislike of the change. All we ask is for new features to be optional as much as possible.

Brendon Wadey staff
Replied on Jul 22, 2013 - 17:13 UTC

Hello,

We try to keep our application and service as simple and clean as possible. We believe this is the reason many users come to us, as well as having many features. We are also making some major changes to Todoist in the coming months, and beyond, and many of these changes as mentioned above will make the Inbox a much better and needed feature.

We understand many users have already been using this feature with their own default project, and is a great example of how good the feature is. Again, the way it is currently working will be a bit different in coming versions of the web app, and we think it’s a change for the better.

Thanks,
Brendon.

U
Unknown
Replied on Jul 22, 2013 - 19:21 UTC

I really dislike Inbox, not sure how it adds any value to the product. I think I might actually change my ToDo application to Any.do and stop using ToDoist. I'm bummed because I like ToDoist, but I don't like features that are forced on users.

Would be happy to provide more detailed feedback.

M
Matt
Replied on Jul 22, 2013 - 20:21 UTC

I use ToDoist for work and for home, with my "Work" project (formerly) being my default so that I can add tasks quickly when I'm busy otherwise at work. Now that all of my work items require me to take extra time to switch from "Inbox", or just deal with them being separate from my previously scheduled work tasks.

I understand progress can be uncomfortable, but for a to do list app that bills itself on simplicity, it can't be inconvenient. It needs to be optional or movable, or I'll just go look for another app that is more convenient.

P
Pranay premium
Replied on Jul 22, 2013 - 20:41 UTC

My workflow is very similar to Matt's and the default inbox is a huge inconvenience.

DR
David Rogel premium
Replied on Jul 22, 2013 - 21:43 UTC

I already had virtually the same thing set up (a "misc thoughts" project), BUT...it was not at the top of my project list because I DON'T WANT IT THERE. The Inbox is a GREAT idea, but let users choose where to put it--or to hide it completely if that's better for them--rather than forcing it to the top of the list, being in the way of what should be a user-specified default list.

J
John premium
Replied on Jul 23, 2013 - 02:39 UTC

New features like this should be made optional rather than forcing users (especially those who pay for this service) to change their workflows.

Marius Eggerud premium
Replied on Jul 23, 2013 - 05:24 UTC

Inbox is a great feature!

T
Tarpaha premium
Replied on Jul 23, 2013 - 10:24 UTC

My vote for making Inbox optional. It is a great feature but it so annoing in some situations.

DB
Dan Boisvert premium
Replied on Jul 23, 2013 - 12:14 UTC

Cheryl wrote: "I reiterate that the lack of satisfaction with the feature has nothing to do with change, which is, frankly, quite insulting, as many of your users are responsive and embrace change as a matter of day-to-day business and personal interactions. "

This expresses my own sentiments exactly. The lack of satisfaction also does not seem to have anything to do with a failure to understand its potential benefits, which the staff has also been intimating in their responses and which is also, frankly, quite insulting. The issue is whether ToDoIst is now forcing us to use a feature that we all understand is beneficial only for some. I ask that you read over this thread again and notice how many comments on this have been left by premium members.

I love ToDoIst and will continue to use even if it forces me to use an Inbox. But from my perspective, I don't see the difficult in allowing users a choice to select their own default.

Kenneth Baucum premium
Replied on Jul 23, 2013 - 13:10 UTC

@Dan: Thank you for your note this morning -- you were able to put into words what I had not... well said.

Vote: https://todoist.com/Vote/showProposal/1101/

DB
Dan Boisvert premium
Replied on Jul 23, 2013 - 13:49 UTC

@ Valerie: Again, the issue is not whether the new inbox is beneficial for some or whether some desire it. The issue is whether the new inbox forces everyone to use a "feature" that we all know is beneficial only for some.

VS
Vijay S
Replied on Jul 23, 2013 - 20:17 UTC

Inbox is NOT a great feature!

U
Unknown
Replied on Jul 26, 2013 - 17:09 UTC

Well, I checked off the one item in my inbox. The prospect of a few thousand extra clicks in the next few month while entering my tasks was enough to motivate me (Not the Karma). I found another app/web site. I am switching today, even though I still have a few month of premium membership left.

I am leaving because of the lack of proper default for the project (i.e. forced inbox), lack of user definable reminder time, lack of progress in calendar. Most of all, the developers have their mind set and would not listen to user feedback.

Kenneth Baucum premium
Replied on Jul 26, 2013 - 17:17 UTC

@Hao Chen: What app did you end up choosing?

U
Unknown
Replied on Jul 26, 2013 - 17:25 UTC

@Kenneth

I decided to use Remember the milk. It has great keyboard shortcuts, user defined default project, user definable reminder time, no calendar but they have a google cal gadget. Their smart add is also better. For example, you don't have to have the 'at' or '@' before the time. Just type 'today 1pm' and that works. Compared to "today at 1pm" that todoist requires. It just flows better with me.

I am not a fan of the cow head but a user script took care of that. In fact, there are at least a dozen userscripts you can download to change the looks of the site.

Have not tested their android app much but first impression was also good.

J
Jess premium
Replied on Jul 28, 2013 - 02:25 UTC

Just want to add my voice to the fray here-

I'm glad that ToDoist is continuing to add new features, try new things, etc., but the way it is being done is annoying. The default for ALL features should be flexibility in some form - 99.999...% of cases, one setup will NOT work for all users, and we users should be respected enough to be allowed to choose how we want to use ToDoist.

Personally, the Inbox is useless for me, because it encourages exactly the opposite of what I need to do to keep my life in order - dumping everything into what is basically a "miscellaneous" file, which requires further organization at a later date to be useful and which will be too easy to ignore (especially as it fills up and gets overwhelming), rather than immediately putting everything in its rightful place and then not having to deal with it again until the due date. Unless I'm hypervigilant about changing the project before adding each task, it then FORCES us to touch everything at least twice, so to speak, which I hate. I have a system in place that works very well for me, and while there are changes I would welcome to ToDoist, I do not like to have to waste time adapting to changes forced on me that make things work less well for me.

But what irritates me the most are:

A) creating features like this that we cannot opt out of/disable/customize/modify at all,

B) springing new features on us without any warning or explanation (I should not have to go into the help feature and read several threads to figure out what a new feature is, we should either have gotten a notice of some kind directly or just a pop-up notice the first time a user signs in after it's implemented)

C) the arrogance and hubris displayed by ToDoist staff thinking they know how EVERYONE wants to use the service without asking and creating mandatory features to "meet" those imagined needs, and the willfully deaf and patronizing response to many users' expressions of dislike for the new feature, trying to justify it instead of saying "We hear your concerns, and we will work to address them by making the Inbox moveable, disable-able, and customizable ASAP."


tl; dr - ToDoist is great and has a lot of great features, but for many of us this new Inbox is decidedly not one of them. Listen to your users - your PAYING users - and fix it!!!!

AK
Alexey Koren
Replied on Jul 29, 2013 - 14:28 UTC

Hi,

Inbox is a pain for me too. Please add a option to \disable it or at least choose a default project.

Thanks in advance!

DR
David Rogel premium
Replied on Jul 31, 2013 - 18:27 UTC

Any update on this? It's driving me crazy. PLEASE give users some options. Ideally, let us choose whether or not to even have it active, but if it must be there, at LEAST let users a.) move it around/select another project as the default for new tasks, and b.) change the color to fit it in with our existing systems.

Todoist was one of the only apps/online services I've ever recommended without any hesitations OR caviats. It was amazing--precisely because it let you do things however you chose, based on how you think and what works best for you. The fact that it DIDN'T impose a particular method was what made it so great, and the Inbox undoes Todoist's greatest strength: its complete flexibility.

Inbox is probably a great feature for some people, so keep it available as an optional feature. For those who don't wish to work that way, it is now an impediment. A product whose point is to improve mental clarity and efficiency has now introduced extra mouseclicks and visual clutter. Please reconsider.

AP
Andy Puest premium
Replied on Jul 31, 2013 - 19:19 UTC

everybody who does not like the inbox and asks for making it optional might want to check out this posting: https://todoist.com/Support/showQuestion/5870/
David Trey's third reply in it (sorry, but I do not know how to link directly to it), gives some explanation on why this is not going to happen ...

Kenneth Baucum premium
Replied on Jul 31, 2013 - 19:35 UTC

Copy/Paste to the rescue!
----------------------------------------------------
David Trey on Jul 31, 2013 - 13:18

The reasons why we do not want to make the Inbox optional are:
- It's very complex to handle this feature as an option on one platform while having it as an integrated feature on other platforms (mobile). On mobile it's a part of the interface and will soon be on the web too. Making it optional across all platforms is not an option (even for many technical reasons).
- We see our products in a certain way and want to move towards that direction. This involves the inbox as a part of it. Unfortunately, I can't reveal any specific details on what revolutionary features we work on right now, but they'll be published rather soon.
- We will improve the "Quick Add" feature. You can already enter projects using the hashtag in the searchbox, once it's possible to select a project while adding a task this way, the issue with having the project selection drop-down menu above the task input box (in Quick Add) will make the choice of a project trivial.

We understand that the main issue reported about the inbox is that it becomes the default project when using Quick Add. As mentioned above, we plan to optimize the quick add feature as dragging a project to the top to make it a default project is just a workaround for a different issue which is difficult project selection in Quick Add.


Best regards,
David
----------------------------------------------------

Finally, something other than "acknowledge and ignore". Thank you, Todoist.

DS
Daniel Sindhikara
Replied on Aug 08, 2013 - 02:57 UTC

- It's very complex to handle this feature as an option on one platform while having it as an integrated feature on other platforms (mobile). On mobile it's a part of the interface and will soon be on the web too. Making it optional across all platforms is not an option (even for many technical reasons).

Solution: Make it optional on both.

- We see our products in a certain way and want to move towards that direction. This involves the inbox as a part of it. Unfortunately, I can't reveal any specific details on what revolutionary features we work on right now, but they'll be published rather soon.

Remember, you're not Facebook. There's plenty of competition out there. You should how consider how long your paying customers will be able to put up with unsatisfactory service.

- We will improve the "Quick Add" feature. You can already enter projects using the hashtag in the searchbox, once it's possible to select a project while adding a task this way, the issue with having the project selection drop-down menu above the task input box (in Quick Add) will make the choice of a project trivial.

This will still take more time than it used to take before inbox and would take if you made it optional.

Calling it "not an acknowledge and ignore post" doesn't make it so. You're still going to do what you were going to do and assume that us customers are gonna keep paying. I'd call that ignoring.

VS
Vijay S
Replied on Aug 08, 2013 - 09:56 UTC

Dear David and Todoist team,
It is an engineering problem to make things work. It may cause discomforts to some, but some will have to be quantified now and a decision needs to be taken quickly. I believe there's always a way out.

I already have hell of commands, codes to remember and I do not want to remember more; moreover I like the unix policy - type in not more than 2/3 letters to achieve what is needed ... who has time to type in more. If we did, we don't need Todoist in the first place!

There is a fine line between a customer threatening to leave and customer's agony with which he's forced to leave. In this case it is clear agony as can be seen from so many users and their comments, rather than just blackmailing you to do what they want! We have encouraged Todoist by using/paying for it regularly since there are some things we love about it. And I think it is time now for you to encourage us to stick to Todoist by offering what is wished for.


L
Lauren premium
Replied on Aug 18, 2013 - 13:53 UTC

Re: We will improve the "Quick Add" feature. You can already enter projects using the hashtag in the searchbox, once it's possible to select a project while adding a task this way, the issue with having the project selection drop-down menu above the task input box (in Quick Add) will make the choice of a project trivial.

I do not want to have to choose the project - I want the default in the quick add box to be MY default project. You comment that it will make it trivial is therefore not true.

It is an extra step I have to take that I should not have to take.

I have no need or use for the inbox. People don't send me things and I want my tasks in the project of my choice the first time not through some interim step.

Add all the new features you want but leave the ones which make people happy alone.

GK
G Klein premium
Replied on Aug 30, 2013 - 15:40 UTC

I just felt the need to share ... I still hate the forced Inbox default. I hate it a lot. Despise is a better word. Have a nice holiday weekend everyone!

Г
Григорий
Replied on Oct 17, 2013 - 10:25 UTC

I agree with Lauren.

If the new feature is killing the old functionality, it should be optional.

OB
Orlando Brown
Replied on Nov 06, 2013 - 22:05 UTC

I agree, this inbox, should be optional its of no use to me, I have all my projects setup and the inbox gets in the way. :(

GA
Grant A. Rice premium
Replied on Feb 05, 2014 - 18:41 UTC

Agreed, it would be great if the Inbox was able to be turned off. Inbox sits at the top and is useless for how I'm managing my projects and sub projects.

OB
Orlando Brown
Replied on Feb 05, 2014 - 18:49 UTC

Unfortunately I stopped using Todoist, not sure why I simply woke up one day and continued using my "Things to do Today Notebook" ... few weeks ago I looked at the App icon for Todist, shrugged my shoulders feeling better for not bothering with it.

Perhaps I am on App Overload and fed up with tech, that said I still use Google Keep for other things, simple and straight to the point.

Oh well, and I bought the premium version as well :(

TP
Thomas Patellis premium
Replied on Feb 12, 2014 - 00:54 UTC

I'm new to todoist and Love the catch all function of the Inbox. I agree, it would be nice to choose On or Off for it, or a Default Project choice.

My real issue is the name of it 'Inbox'. Simple as that. I'd like it changed to something like 'Bucket'

Г
Григорий
Replied on Feb 12, 2014 - 07:42 UTC

For myself, I solved the problem simply: Firefox + greasemonkey + javascript + couple lines of code, removine the "Inbox" project

VYNCE
Replied on Feb 12, 2014 - 11:08 UTC

I'm new (and was immediately confused by the confounded inbox as well), but my biggest gripe (and definitely more a deal-breaker) is not being able to view tasks for a full month. I made a payment arrangement for an important bill that I CANNOT miss. Todoist wouldn't even let me enter the task indicating the Feb 24 date as "invalid". I must have tried 25 times to simply enter this EXTREMELY task and was denied. Unless I am missing something here and there is, in fact, a way to enter a task (and view that task no matter how far in the future, as in clicking forward/backward 1 month at a time) I will be deleting my account and going elsewhere forthwith!

David Trey staff
Replied on Feb 12, 2014 - 12:25 UTC

Hello Vynce,

We're sorry to hear that, Feb 24 is a valid date if you have Todoist's date settings set to MM/DD, otherwise you'd need to use 24 Feb (if it's DD/MM).

You can set a task to literally any date no matter how much in the future it is and view all your tasks for as many days as you like, you can search for "20 days", "30 days" or more and save these searches as filters.


Best regards,
David

VYNCE
Replied on Feb 12, 2014 - 16:03 UTC

Thanks, David, for your prompt response. Though albeit a newbie, I was careful to enter the task date in strict accordance with other the other tasks already created which showed the format MM/DD (Feb 24). I had not yet discovered any settings relative to establishing a preference. Nonetheless, I now feel it is likely my frustration was really impatience that I prematurely expressed. I suppose I will find other difficulties in these initial days/weeks due primarily to a lack of familiarity with Todoist rather than a lack of sensitivity to users' needs on the part of your capable staff. I will allow at least 30 days time to properly acquaint myself with the program before complaining again, and my guess is that, even if I find some other pet peeves they might by then have disappeared. Thank you.

CB
Chris Blair premium
Replied on Dec 12, 2014 - 15:04 UTC

Re the inbox furore - thoughts that occupy mind space but which are imperfectly defined are called "inchoate", and can be implicated in the development of "free floating anxiety", whereby a sense of dread and pervades thought, without apparent reason.

The inbox invites users to empty their minds of these thoughts, which may be quite cathartic.

Some contributors have vented comprehensively about their inbox issues, and hopefully feel better.

ToDo programs need to deal with angst ridden users - the ferocity of some contibutions illustrate the point.

So if the inbox incites violent passions, look inwards and try to find some inner peace.

The old classic "zen and the Art of Motor Cycle Maintenance" is a good read, and some of the issues might resonate.

Best Wishes