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Add emails comes up with 'add website as task' instead?

TM

When I try to add an email as a task as the video tutorial suggests, I am only prompted to 'Add website as task'.

This then adds a website link instead of the gmail email title?

All responses

David Trey staff
Replied on Jun 26, 2013 - 06:30

Hello Thomas,

Thank you for contacting us. Please tell me - are you using a Gmail Labs extension called "Preview Pane"? If so then unfortunately, this extension makes adding email as tasks impossible. In order for Todoist to see which email you have opened, it looks at the URL and if there is a certain URL pattern that contains the unique ID of the message, you see the option to add email as task, if not - you get "add website as task".

The problem is that the Preview Pane changes the URL and it hides the unique ID of the message so our plugin doesn't know if and what email you open and this feature doesn't work. Unfortunately, there's nothing we can do about it at this point as we need to be able to see the ID of the message. Please try to contact the authors of the Preview Pane extension and explain that it's important to not hide the real URL when using it.


Best regards,
David