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outlook todoist not working

SG

My outlook attachment sometimes just doesn't work. I get an x next to "todoist" on the top. Even when i restart outlook it goes back to this. This has happened a few times. Why?

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Brendon Wadey staff
Replied on May 31, 2013 - 00:17 UTC

Hi Solomon,

What version of Outlook are you running, and what version of Windows are you running as well?

What type of files are you trying to upload? If you could send me a screenshot of the issue at brendon@doist.io that would help.

Thanks,
Brendon.

LM
Lavina McMillan
Replied on May 31, 2013 - 08:11 UTC

Dear Brendon

I've had the same problem yesterday and also today (after I tried reinstalling the Outlook app yesterday which seemed to solve my problem). I'm on Windows 7 with Outlook 2010.

Lavina

SG
Solomon Goldberg
Replied on May 31, 2013 - 15:17 UTC

I'm using the same, windows 7 with outlook 2010. Brendon, I'll send you a screenshot now

Brendon Wadey staff
Replied on May 31, 2013 - 15:43 UTC

Hello,

Please try clearing the cache for IE and making sure that it is updated to the latest version.

If that does not work, re-installing the plugin could solve the issue. Please give that a try.

Thanks,
Brendon.