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Daily Digest not arriving

JE

I've changed from "No digest" to "Yes digest" a couple of times just to make sure that the YES is saved and I get these digests....but still nothing. It's been 2 days of trying. HELP!

All responses

David Trey staff
Replied on May 30, 2013 - 13:45 UTC

Hello,

Please make sure that the email address daily-digest@todoist.com from which we're sending them is not blacklisted on your server and that the Digests are not filtered as spam. Please check it on the domain level as they may be filtered out before they're sent to your email client.

On our end, I can confirm that all Digests are sent out correctly every day.


Best regards,
David

JE
Juniper Estimators premium
Replied on May 30, 2013 - 15:10 UTC

Not in spam for sure. Will check on the server. But I was getting them a couple of weeks ago - so I doubt that's the issue either.

David Trey staff
Replied on May 30, 2013 - 18:00 UTC

Please check on the server and let me know as it's possible that after some time the spam filter might have kicked in and flagged them.


Best regards,
David