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Outlook Plugin Behaving weird

NR

i am using outlook 2013, until yesterday Todoist is working fine with fixed width window on the side.

All of a sudden today Todoist window changed to scroll able window and it is very inconvenient to work. is there a option to change it to fixed layout showing only the tasks.

All responses

Brendon Wadey staff
Replied on May 28, 2013 - 19:36

Hi Ravi,

Are you able to log-out of Todoist in this view? If you can please give that a try to get back the other view.

If that does not work, please make sure IE is updated and clear the cache for it.

Let me know if it continues.

Thanks,
Brendon.

FG
Francisco Garcia-Ascanio premium
Replied on May 28, 2013 - 22:17

I'm having the same issue - looks like the plugin is rendering the todoist website.

I've gone ahead and cleared the IE cache, and uninstalled/re-installed the todoist plugin with no luck.

I'm running Outlook 2013.

Brendon Wadey staff
Replied on May 28, 2013 - 22:40

Hi Francisco,

Please head to Windows Update and see if there are any updates to Office and please do them if they are available.

The best practice is, Logout Of the Plugin, close down Outlook. Clear the Cache for IE, and then restart outlook and the plugin.

Thanks,
Brendon.

NR
Naga Ravi Kiran Anne premium
Replied on May 28, 2013 - 23:39

hi Brendon,

i updated my windows, office 2013 and uninstalled/re-installed the todoist plugin still the problem is not solved.

Brendon Wadey staff
Replied on May 29, 2013 - 10:23

Hi Ravi,

To Confirm,

1. Logout of the plugin
2. Un-install the plugin from Add/Remove Programs
3. Close Outlook
4. Clear all cache for IE (Tools, Internet Options, Delete..
5. Reboot Your System
6. Install Outlook Plugin For Todoist
7. Start up Outlook

Unfortunately, I am un-able to reproduce this issue and need to be able to do so to solve the issue. We will continue to look into it as much as we can.

Thanks,
Brendon.

FG
Francisco Garcia-Ascanio premium
Replied on May 30, 2013 - 18:45

FWIW - I got it working again by going back to the 2.1 version (mentioned in a later thread).

https://d2dq6e731uoz0t.cloudfront.net/23ba6af99340be5655be8317812129dd/as/OutlookTodoist.Adx.RC.exe