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latest update for outlook plugin has wrong format -- icon covers project title

MY

Seems like there is an update for the outlook plugin ?

Until yesterday, in the outlook plug in, "Karma" icon is in the same row as "add task" icon and "setting" icon. Today when I open my outlook, the "Karma" icon is in the 1st row, but "add task" icon and "setting" icon are in the 2nd row. The problem is that now the gray menu section (2 rows now) covers the 1st row of the task section. It covers the project title (which is 1st row in task section), and I can not see my project title anymore (in task section)

All responses

MY
Michael Yu
Replied on May 22, 2013 - 13:32

and here is a screenshot
http://picpaste.com/todoist-outlook-erDvoQr7.gif

NE
Nik E premium
Replied on May 22, 2013 - 13:39

I agree with this. Everything in the outlook app has become double spaced.

David Trey staff
Replied on May 22, 2013 - 14:09

Hello,

Please tell me:
- What version of Outlook are you using?
- What version of Internet Explorer do you have installed on your computer (the plugin uses IE to connect)?
- Did you resize the plugin pane? If not - does changing its width solve this issue?


Best regards,
David

MY
Michael Yu
Replied on May 22, 2013 - 14:10

Just like how google updated Chrome bookmark, to be user friendly to touch screen. Unfortunately, it is not so user friend at all.

MY
Michael Yu
Replied on May 22, 2013 - 14:13

Outlook 2007 (12.0.6550.5003) SP2 MSO (12.0.6562.5003)
IE8 (8.0.7601.17514)
Tried to re-size the panel, and it did not solve the problem.

I typically use Chrome to view todoist on web form. Did not know outlook uses / calls IE.

Thanks

David Trey staff
Replied on May 22, 2013 - 14:18

Michael,

Please clarify - you also see this issue in our Chrome extension? I can't reproduce it.

As for Outlook - please tell me, do you use Windows XP? If not, please upgrade IE to IE9 for Windows 7 or IE10 for Windows 8.


Best regards,
David

NE
Nik E premium
Replied on May 22, 2013 - 14:24

Hi David,

As for this outlook issue, I am on windows 7 with IE 9.0.8
Everything in the outlook plugin is double spaced.

If several users that have the issue, this should be fairly easy to reproduce.

MY
Michael Yu
Replied on May 22, 2013 - 14:50

David,

No issue for Chrome, just for Outlook. Everything is double spaced. I'm using Windows 7 SP1. Same as NIK& Laya's case.

-- Michael

Brendon Wadey staff
Replied on May 22, 2013 - 14:58

Hello,

Please try updating IE to version 10, which is the latest on Windows 7 which you both have. Once that is done, log out of Todoist on both the Web and Outlook, and then log back in.

Let us know if it continues.

Thanks,
Brendon.

MY
Michael Yu
Replied on May 22, 2013 - 15:19

Upgraded to IE10, reboot computer, logged out and then in. Still same problem for outlook.

See screeshot
http://picpaste.com/todoist-outlook-erDvoQr7.gif

David Trey staff
Replied on May 22, 2013 - 15:26

I have passed it to the developers, we'll look into this issue as soon as we can. Sorry for the inconvenience.


Best regards,
David

TL
Tim LaMarca premium
Replied on May 22, 2013 - 20:06

same problem

ie 10 10.0.9200.16540
outlook 2010 14.0.6129.5000 32 bit
win 7 ultimate 64 bit sp1 6.1.7601

R
Ravi premium
Replied on May 22, 2013 - 21:41

same porblem
IE 10 10.0.9200.16576
Outlook 2013
Win 7 Professional

Amir Salihefendic staff
Replied on May 22, 2013 - 21:56

Hi everyone

Please try to clear your Internet Explorer cache and restart Outlook. Hopefully this issue should be fixed. If not, please let us know!

Regards,
Amir

NE
Nik E premium
Replied on May 22, 2013 - 21:59

Confirmed, thanks.

MY
Michael Yu
Replied on May 23, 2013 - 11:16

Confirmed.