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Queries are not working as they should after the update!

NE

Example query:
(today, overdue) & @home

Issues
- This exact same query shows different results on the web app vs the outlook app.
- In the outlook app labels that are not "@home" also show up.
- The web-app is more accurate but shows the overdue tasks at the bottom with is counter intuitive.

This was not the case a few days ago before the update.

All responses

David Trey staff
Replied on May 22, 2013 - 14:34

Hello Nik,

Please try to use this search:

(overdue, today) & @home

and let me know if the issue persists.


Best regards,
David

NE
Nik E premium
Replied on May 22, 2013 - 15:15

Thanks,

Yes this does fix web-app ordering in the way i ask.
However, this issue stills remains:

- In the outlook app labels that are not "@home" also show up.

NE
Nik E premium
Replied on May 22, 2013 - 15:32

To clarify the issue. The following query, displays different results on IE vs Chrome:

(today, overdue) & @home

Brendon Wadey staff
Replied on May 22, 2013 - 15:46

Hi Nik,

I can confirm that different results are being shown on different platforms. We are sorry for the inconvenience and are looking into it right now.

Thanks,
Brendon.

Brendon Wadey staff
Replied on May 22, 2013 - 16:50

Hi Nik,

V116 of the web app has been pushed out and has fixed the issue of different results for me. Please confirm if it still continues in the Outlook plugin.

Thanks,
Brendon.

NE
Nik E premium
Replied on May 22, 2013 - 18:14

Hey Brandon,

The web app has been fixed on both browsers. Outlook app still has the problem.

In addition, something has gone horribly wrong with the spacing on the outlook app, everything looks double spaced...

Brendon Wadey staff
Replied on May 22, 2013 - 18:35

Hi Nik,

Have you tried restarting Outlook? Please give that a try and let me know if the issue persists.

Thanks,
Brendon.